I know my success at Verizon or any job was attitude and adaptation. It was also how quickly I could get good at the next challenge and make the changes I needed that would help me win. Sounds easy, but it requires a full buy-in and positive mindset. So far, what has changed? Are we sold on the direction and does leadership value our buy-in? I think transparency is a key to moving forward and calming fears. I don't think this leadership team has shown anything of the sort. It's easy to tell a future failed leader by both actions and inaction. If the entire team isn't on board then "you ain't winning". We are lost and a plan hasn't even been clearly laid out for our success. Again, the company is trying to do this without us. Only when we are a team and valued will we succeed. Hate to break the news... we are still not valued. They count on us to do the lifting but don't give us reason, respect or credit. When the employees are here for more than a paycheck you win. When we are here for the team and to help Verizon win then we will become a different company. When leadership fights FOR us and makes US first then and only then will Verizon change and become a leader. This leader failed in his first message and it's been downhill from there.
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I think he forgot that Verizon employees are also shareholders and are also customers. But he doesnt treat employees the respect they deserve. I heard that employees who have verizon service didnt qualify for the outage credit adjustment.
Shame on you. Selling phones at a mall is has never been a career and never will be. It is an okay job for a student, like selling at the SunglassHut. To think otherwise makes one delusional. The idea that selling phones at a kiosk is a tech job is laughable as well. Your expectations are unrealistic. Dan needs to rid this place of your ilk. All retail should be sold off to 3rd party. We finally have a CEO who will cut where needed. I applaud him.
@100 What's harder to get into than Harvard? Not Verizon. Both have declined.
but Verizon's employees are also its customers. they forgot that. Verizon is sc--wed. no real leadership. I think Dan is clueless compared to Hans.
Employees... the doormat of Verizon. "Harder to get into than Harvard" hehe. Who wants to be continuely be abused in a quota system that doesnt fairly share their profits with the people that helped earn them? If you succeed one month they jack up the quota the next to hold back payouts. Keep hating your sales team and see if you improve VZW. Like Red in That 70s show... bunch of d-mbasses.
@r7 not sure how you would know this. But even if it's true, it's still on Dan. He could have stopped the layoffs and reevaluated.
SO Dan lays off 13000 employees.. and what did he do with the money? He created a cheap plan that doesn't generate much revenue but pads the new lines number and he did a stock buy back. This is SUPER low hanging fruit to advance the stock price but does nothing for the long term goals of the company. Cheap plans dilute the brand and stock buybacks are just a win for shareholders. In 3 years when these cheap plans expire.. T mobile will just steal them all back. Verizon needs to figure out what it's actual value proposition is and sell/communicate that to consumers. Buying customers and share is only going to help shareholders and Dan when he bails out in the next year or so.
Fun fact those layoffs were planned in April of the prior year. Way before Dan became the CEO. This reeks of Hans the sweedish meatball. Redirect your anger and look towards the future. Thats all we have now. Obviously, seniority doesn't matter. You probably won't get to retire from a company that you'd like to, even though they spew the 'make a career here' bullsnot. Best of luck.
Dan is a disaster. His first decision was to eliminate 13K employees a month after he was given the title of CEO. That should tell you all you need to know. He can barely look folks in their eyes when he's speaking to them and his interviews about AI tell you what he is truly planning on doing with Verizon as a company. Good luck to everyone still employed.
He would havw been an effective leader...last century.
@OP I have been with the company for over 25 years….I could not have written this better.
It's very telling that he always uses the same order, share holders, customers, employees