We had a patient call the office and stated that she did not understand why she’s being taken off the supportive care program. She switched from a different insurance to a United healthcare advantage plan just for the coverage and whoever she spoke to just advised her that Wellmed supportive care is not accepting United healthcare so there’s no coverage for the supportive care within her benefits. It seems like they are letting the patients know in advance so they can transition back to the clinic and get scheduled in office before they do the layoffs.
Just a thought. Next round might be 12/18