the only way to start this turnaround is to start by removing everyone at VP and above. they were complicit is creating this culture and never stood up against these practices
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@jd five days is toxic?
If the current & HR leaders over the years had had the ba--s and integrity to stand up for the humans they are supposed to represent against the bull that was being implemented by many of the C-Suite (including Finance !) then we may have stood a chance. As it was, they are & were all lap dogs to F-B & his "family" of liars and number juicers....
Sure, good luck with that. Many of the associates are hopeless and have no idea either. There are legacy experienced OFC folks who were great at all levels. The problem is not with VPs or above; even outside OFS, I worked with when I was with FiServ, they were all knowledgeable. The problem was the culture. Frank was adamant and promoted a toxic culture. They haven’t fixed that yet. A five-day workweek is toxic for a technology company. I don’t think leadership believes it’s a tech company, and that’s the major problem. They’re running it like a local branch of a bank.
yes it can turn around fiserv is not that broken but it will take work and probably 60 hour weeks for awhile. small sacrifice to fix this company
@OP I was one of the laid off Managers. I can say beyond s shadow of a doubt that throwing Managers to the wolves is a bad look. Keep reading articles about Management failures. Yeah as if. MANAGERS at Fiserv do not make decisions. If we did we would get told it was outside of a siloed process. Teams that once worked with cohesion were broken for a bureaucracy of forms and approvals that likely get missed because of several points of failure. We were crisis Management putting out dumpster fires that Fiserv started. Working on 15 year old hardware and firing application developers to a point that they had no clue how the app worked when it broke. I can keep going. At this point blaming anyone other than c suite and backside kissing directors is slanderous. Get the facts straight and stop shoveling cr-p on people not there to defend themselves. Keep on hiring those cheap yes men. See you in the unemployment line.
We all know FB played the major role. What about the board and csuite being complicit?
Shouldn't they be held accountable?
100% agreed ...long timer here ... hope Mike L sees this
@OP 100% correct. They should start by swapping the deck with HR and recruiters.