OP here, just want to clarify to all the people here with the 'ride the wave/you're the problem' commentary
I worked for another company. That company sold to Intrado. I did not choose Intrado and don't know how it works. As I job search a friend had simply mentioned that companies pay out unused PTO which I did not know, and I couldn't find an Intrado-specific answer. Just thought that people commenting on here that they'd left might know from direct recent experience.
Man, some of y'all really go off on this page, makes you wonder if that's HR/Management trolling like the planted glassdoor reviews :p
thanks to everyone with actionable answers