I marvel daily how this ship keeps afloat. Are our corporations this disorganized?
12 replies (most recent on top)
Closing reqs again
Fu-k Statestreef
If you are the person asking the person posting the initial comment to elaborate you must be in upper mgmt and clueless. I blame you for the cost cutting measures and throwing under trained folks here and abroad at the problem. Guess what, the people with the knowledge were let go long ago and just adding low cost persons in Costa Rica where the HD is located not India btw with no knowledge is just one of many, many issues.
@Post ID: @6blb+1bBfPiOL
The problem is the house elves as you call them, the ones from India/H1b are not doing the work correctly.
Their work is subpar and must be done at least 3 times before it is right.
When you call a helpdesk supported by Indian staff they are totaly clueless as to what to do, when its not on the script.
You get the standard I will open a ticket and pass it on to a tier 2 person.
Half the time I have to plead to connect me to a tier 2 person , other times I call back again within 90 minutes with my ticket number.
Telling them I have not heard and I need this issue fixed now
This board is filled with racist pr*cks who come here and cry about indian employees/H1Bs. The whole company has been running on their backs for past 15 years while you continue cribbing about the organization going down the drain. Blame the leadership team/corporate greed for things impacting you, not the house elves who are doing the work.
I’d like to apologize to my colleagues and vender partners at SSC in all regions for the illiterate idiocy within these commentaries which have obviously been authored by inactive prior employees.
To the authors: Hey folks, do you think you may have lost your jobs because you cannot F spell? Or are you just fat lazy south shore racists?
@Post ID: @5iaj+1bBfPiOL
Sorry you are 100% wrong.
The people running the company thought they were so smart, when they started laying off thousands of highly skilled U.S workers, and outsourcing jobs and using H1B workers.
This is why people who been there for 5 years are less are the ones training new people.
Instead of the old staff who knew their jobs and where there for 15+++ years.
And yes I dread having to call the State Street helpdesks which are 99% outside the U.S
The staff is poorly trained, they are not able to think outside the box.
You have to demand they give you to a second tier support person.
@2kuv+1bBfPiOL
The post above is very explicit and explains questionable business practices. In the first example, someone ended up in jail and this was a sign of white-collar crime. The executive ended up serving jail time.
If you have employee's who are not properly trained this will result in pricing errors and ultimately State Street will lose some of their client's.
State street is a dumpster fire. Financial reporting is in ruins filled with mo--ns who can’t do there job. The Indian employees are awful and lazy. They ought to be fired. All other departments are a joke
State Street executive was sentenced to jail for taking part in a scheme to overcharge customers of the bank by applying secret commissions on billions of dollar's worth of trades. I believe this is not the only example of criminal activity where this person was guilty of charges including conspiracy, securities fraud and wire fraud.
Definitely a difference between being incompetent and outright white collar crime. I can recall several times when we had pricing errors because of a control being overlooked which resulted in the loss of client's to our competitors. This is not a criminal activity so different scenario.
@Post ID: @2kuv+1bBfPiOL
Easy I will put it in easy to understand words for you.
When the company has been laying off thousands of highly trained U.S workers since
the year 2005yr.
When the Business world keeps reporting of State Street paying large fines due to questionable business pratices
Care to elaborate?