What are people hearing?
26 replies (most recent on top)
CTO is a joke. All his emails are scripted by copilot. During the SDWAN event at the meeting, he was literally reading a script. Ohhh wait..... also when he is not talking, he is napping.
@41k ?
Hey HR....where there's smoke, there's fire.
Is the CTO going to get axed over the ICS outage? He should, it cost tens of millions of dollars.
What a disaster the current CTO is! Maybe the new CIO see him for who he is and fires him! Someone mentioned “cost containment” and “financial capability” being a must have for execs?
Hear this ! - This clown has zero shred of financial sense. At the last TIS Townhall, this id--t massively botched the company’s valuation and undervalued the company by $40 billion. His new boss, the CFO (who has some financial/cost sense) had to school him in grade school math infront of hundreds and correct his inaccurate numbers ! What a d-mb-fc-k!
Then came the massive ICS outage a few days later on his watch . When ENB was suffering, this clown was joking about how he’s bad-a$$ and he’s got “tough skin” and he laughed at how it’s not his first outage and he caused an outage earlier in his career at the Heathrow Airport in London, UK ! #NotMyFirstOutage #NotMyFirstF’Up
TIS VPs are shaped by personal connections. The CTO has crony "yes men" directors whom he sent to various departments to gather information. A few years ago, he appointed a long-time friend as the director of cybersecurity, but this individual produced NOTHING for 3 years!! He barely showed up to work and didn’t even reside in any of the major locations. He then cleverly gave him a package to leave, as the CIO is no longer with the company to cover it.
@gq re "Just remember that the “i” in TIS stands for India!"
Connect the dots... resources in/from india are predominately incompetent, corrupt liars who are always gaming or BSing their credentials yet deliver nothing or just a bunch of defects. But then again, who hired these? And what makes it even worse is when the on-shore Enbridge person overseeing their work is also east-indian.
@1bk The CTO was on a PIP at his last role at GE for lack of technical knowledge and a host of other issues so it is indeed surprising he even made it this far.
doesn't matter - most leaders in tech, especially corporate are absolute rubbish. None of them have touched technology since their early careers, and most were promoted because of their ability to manage costs. Most leaders are technology illiterate - especially CTO's and CIO's. These are not tech experts - they are accountants.
The only vision in Corporate IT anymore is cost containment. No one in leadership cares about technology and using it effectively - it's all about dollars and cents. It's why most companies are run on Excel - ours included.
sorry to break every one in TIS bubble - but the entire organization is dead weight. The good employees are held back by antiquated policies, and all the important work is shipped to offshore budget providers. All that quanitifies as success in this team any more is "did you deliver something".
You could deliver a fisher price toy tablet with a mini-game and the leaders will gush all over their mobility strategy.
The only thing valuable in TIS is cybersecurity
The current CTO unethically exploits Indian vendors, shouts at them and asks them for unpaid work .
The CTO also lies to BU leaders about Indian sweatshop vendor capabilities to secure project and funding, leading to major failures, project delays, and sunk costs.
Just look at the vendor and consultant line up during lunch time and at the end of the working day dying to take this CTO and his favorite crony Directors for free dinners and drinks in EC5.
Btw, it’s not just a free dinners or drinks , him and his crony Directors also get “gifts” & “money” under the table.
India-style Corruption is on full display!
TIS could use a new CTO & CIO !
Hope it’s someone from outside and a fresh breath of air.
The current CTO has repeatedly failed in leadership, accountability, and professional conduct.
His leadership approach favors loud screaming matches, disruptive behavior, slave-driving people to work overtime with no results and burnout.
Add to that , his blatant Indian/Telegu biased hiring over meaningful execution culminating in a major company-wide ICS outage that’s cost the company tens of millions.
The existing CTO has heavily damaged organizational trust.
Much of what the existing CTO claims as personal achievements is either exaggerated or lies.
The cloud program he boasts about was led by a Caucasian long-serving program manager he refused to promote, ultimately driving them to leave.
This is part of a his pattern: taking credit for others’ work while sidelining those who deliver.
The Microsoft Copilot rollout is another example. Originally conceived by another manager who was also Caucasian , he pushed him out, hijacked the idea, gave it to his cronies and executed it poorly and claimed it as his own. No one even uses that piece of cr-p except his team who he pushes to generate fake user metrics.
There is widespread concern that the current CTO lacks the qualifications, vision, and temperament for his role. His promotion was not based on merit but on personal ties to the CIO. They were friends!
Let’s not forget, the current CTO has zero experience in being a CTO, he only got promoted at Enbridge because he was the former CIO’s friend and from the same area of India as him.
Keeping the existing CTO as CIO means the status quo of rot just multiplies.
TIS is indeed, “Technology Indian Services. “
Nepotism and cronyism flows deep in TIS.
With five IT VPs, layers of directors, a SaaS-heavy stack, cloud-native apps, and offshored support, it’s fair to wonder: what does a new CIO actually add?
In theory, a CIO should unify vision, link tech to business strategy, and steer innovation. But if those bases are already covered, another senior exec risks becoming just more governance—lots of oversight, little execution.
When leadership starts looking like a think tank, not a delivery engine, it’s time to question the structure.
Whoever is CIO, hopefully, will get rid of the FAMOUS innovation "department" eating our 10 million dollar budget, headcount, and reputation with the business.
Hope we get someone external. CTO bullies his own race because they will not speak up due to cultural norms. He is always yelling and talking to them in demeaning language, but they still put up with it. Non-ops senior leaders in ops roles; managers with no reports, layers upon layers of outsourced garbage; spin that benefits; political
Will be external, they always go external for big roles like this.
The issue with CTO, aka Core Infrastructure is they put non-ops senior leaders in ops roles. How do I know? I work in that department and it takes an act of God to try to explain a change to them.
Hello my name is Betty.
Happy to helping you I am.
Have you tried unplugging the computer and plugging it back in? No?
Perhaps the mouse fluid is dry?
You may want to open the windows?
Co-Pilot, duh.
CTO won’t get it, just had major outage, then again with the spin that our department puts on everything, it’s probably being told it was a benefit and cost savings to the org. The Directors in our department will likely get an exceeds for all their hard work making “improvements” to systems they can barely comprehend
@hr it is terrible. Background noise like someone next to them is on a credit card scam call.
Accent so thick with such poor English, that I just hung up after asking to repeat things 5 times.
It’s the worst !
I was on a call with an outsourced TIS team and the male lead on the call spent the time focused on running down his female colleague (she was right and he was wrong) instead of solving the problem. Considering Enbridge's push for DEI this was hilarious.
When I got the link to complete the feedback form, I rated them low and referenced the cultural clash and how it was counter to company values. I received a phone call from the male team lead who tried to bully me into changing my rating. I told him flat out that he needed to have respect for his female colleagues and he did not like it one bit and was condescending. He tried three times to persuade me and I told him no. He did not like being told No which is why East Indian culture has so many difficulties with female empowerment. So much for Enbridge values and respect for all employees/contractors.
I love how when they first started outsourcing, they gave the Indians local Houston numbers. It seems now they don't care, and list their +91 as contacts.
As far as the quality of these Indian agents - they are far below your average Indian tech support. Enbridge got the dollar store version.
Anyone else enjoy how the background on most of these calls sounds like a goat is being sla-ghtered?
It’s going to be the current CTO.
It’s impressive how terrible TIS has become over the last five years or so. Just look through their org charts and it’s clear as day. Individual contributors reporting to managers, managers with no reports, layers upon layers of outsourced garbage.
The day will come that they are responsible for a major outage due to all of this…….oh wait
Just remember that the “i” in TIS stands for India!
Probably none because it’s a redundant position