@2dx
One month later, I think this is the crux of what's wrong at the company.
MGMT isn't held accountable; escape is just a re-org away.
There's zero vision at the top. JP/BH/GD are not the right guys by any metric. Our sales incentives are aligned such that sales will pressure RnD to continue hunting the same 20 banks with the same multi-year projects. That pressure will force RnD to acquiesce.
CIS continues to be a useless rube goldberg SaaS for ticket generation under their current leader.
All while leadership continues to say that we're looking to get leaner, and deliver at a higher volume etc. etc.
Within RnD we have principal developers who don't know how computers work. When I say this I mean the basics of networking, filesystems, algorithms.
I had Sr Principal dev ask me what DFS was.... this by itself is not the issue, but it certainly points to the issue: people are not held accountable for performance, nor are they expected to improve their technical acumen, and inversely, they are rewarded simply for staying.
IMO:
SAS should strive to be (in part) the AWS of data tools. There should have a simple portal such that customers can input their payment info, click on a given tool, and crank it up according to some set of configurable parameters. It should be seamless.
This will require:
CIS and RnD to merge
a real SRE program inside of the company (it's insane and an indictment of the company that no one I've spoken to in CIS has heard of the term SRE).
us to retain top talent, and purge dead weight.
sas would need to spend cycles reducing service footprint/consolidating services/improving big O performance. several gigs of RAM is insane for a login service. Not to mention the fragmentation of said service.
The same model should be followed for solutions, which means prodman will need to actually learn how to do their job. we have some of the most arrogant, yet ignorant, product managers in the business.
know your domain, know the market, and sell to that market. every solution can't do everything. boutique projects are fine, but that's not gonna move the needle.
there should be pre-configured, highly opinionated, solutions that can be delivered and adding value in under a month.