All support teams should pick a day and call out or walk out next weekend. I would say this weekend but it’s not enough time to organize it. We need to stand up for ourselves. Show Macy’s that we will not let them pay selling colleagues, fitting room attendants, touch point cleaning, etc more than support. Let’s stand together
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Hazard pay for AST and MBA teams for dealing with the new HR system sounds about right. We have over 20 open jobs and have made a bunch of job offers but by the time we get through the ridiculous systems glitches and phone calls to ask candidates to check their email and can make an offer some other low end retailer or fast food place has already hired them. For some reason their system doesn't take a month to get an offer out to someone. It's crazy, going to have to start paying the poor schmucks who still work here premium pay every day just to get close to staffing the store. No one cares, executives spend all their time running registers and having to be on daily calls about why our service scores are so low. It's not hard to figure out, but hey, the two people who run the division only have thirty stores to look after and heaven forbid you call someone on the regional team who will just tell you they have two hundred stores and that you shouldn't be calling them.11
Prior to being laid off and job elimination I worked 26 straight weekends (Saturday and Sunday). Was basically told if I was unhappy about it leave.
So I am very glad to hear someone is now receiving compensation.
AST need hazard pay for dealing with that broke new hiring system. It's a massive failure. And yes, AST have a lot of responsibility beyond computer work that few understand until they don't have a good AST in their store, then you can see.
So basically if you’re scheduled Friday thru Sunday and you won’t receive time & a half??? How do they break it off and see on your pay slip??
I sympathize with the AST. I was told that I would have to pick up a selling shift if I wanted to get the time and a half. I bluntly said, “that’s not going to happen”. I help out where needed on the selling floor in between cash office, entering TIAs, learning the new hiring system which is not easy and on boarding the new colleagues that we did hire. Please don’t tell me that all AST does is sit behind a computer. This is simply not true.
To the AST who just posted about everyone else being put into a selling shift, did you go talk to your store manager? If you spend any time on the sales floor helping with any selling work, then you should have also been placed in a selling work shift also. Ours covers lunches at AYS and Men's Shoes all the time and does recovery, too.
Ha.... Maybe I should have walked out alone today. Every single support associate was placed into an 8010 except for literally one soul... Me, the AST, because I don't contribute to selling.... My eyes watered when I looked at the walk report, not because of the money, but because of how they feel about me. I am all alone, with no MBA for months now, but I don't contribute.... How do you think this helped my morale?
Every manager in our building has edit capability, and every shift this weekend except AP was moved into a selling account to ensure all colleagues got the premium pay. The MBA is not the only one who can edit schedules. All store managers were given edit access during furlough, and then it was extended when people returned to open stores since DMET was gone. If your store management was smart, they did this and used up a portion of the hundreds of open hours in selling. We still had hours left over.
Pick up the shift is common sense, if you choose not to work six days then you have made your choice. Life isn't always fair either. Retail isn't a career it's a job.
Another corporate tactic. This time it is turn the employees against each other. This company is horrible. That is why they have had to pay out settlements for violations in so many states for unfair labor practices.
Are they trying to get the support team to quit so that they don’t have to lay them off? They are teaching all selling employees to do everything the support team does already through the new integrated workforce ....so if the support team calls out to “prove a point”.... then they will hurt their reliability percentage and then end up being fired for poor attendance and then Macy’s wins by not having to lay them off. Hmmm......
i smell a lawsuit
To the below poster. We are already scheduled 5 sometimes 6 days in support. It’s not fair that sales associates just get the pay if they work only 5 days and three being the weekend. How about you not comment unless you know what you’re talking about!
Pick up a selling shift and you will receive the pay.
This is how the official memo starts about premium pay.
"To address staffing challenges and to show our colleagues gratitude for their hard work and dedication, we are providing colleagues with the opportunity to earn premium pay for shifts worked Fridays, Saturdays, and/or Sundays in May 2021.
The premium pay will be processed the following week of the hours worked, with the first visibility beginning on Friday, May 21, 2021."
So I assume there is no gratitude for anybody else except those in 8010. F- everybody else?????
Managers can not switch schedules. Only the MBA's can make any adjustments. But in all honesty, it is not fair. How can the company say only 8010 should receive this incentive? Yes they are on the front lines, but the store functions because of BOH support and FOH. So AP and AST should not be included also because do not contribute either to the functioning of the store? This is not a "teams wins" attitude and I believe a bad move from the company. If you are upset you should email your district HR person. Emails are first.lastname@macys.com They are on the portal.
"You do understand that there's a budget and managers cannot switch areas at will, right? Problem not solved!"
Red Badge here
Umm yes you can its called being over on the selling floor in hours and being short on the support side, it all balances out in the end. Our store is doing exactly this! Our support team is amazing they empty fitting rooms help customers and help checkout during their support shifts, so they are functioning as a sales associate already all while doing support tasks.
I can only account for what our store is doing and every store should be doing it to take care of their people.
You do understand that all your manager has to do is edit your shift and put your hours into selling, right? Easy peasy. That's what smart stores are doing. Problem solved!
You do understand that there's a budget and managers cannot switch areas at will, right? Problem not solved!
They will not put support into selling shifts and still let them do support functions
You do understand that all your manager has to do is edit your shift and put your hours into selling, right? Easy peasy. That's what smart stores are doing. Problem solved!
Our new district has another DVP who wants to be the first at everything and he has an expert for every support metric that sends out an email every day including Sunday's and we have to be on punishment calls throughout the week whenever we don't make a metric like markdowns or RTVs. It's the same for fulfillment metrics, it's crazy how much stress it puts our team under, especially when we can't seem to hire anyone and are running with a ton of open hours. A support walkout seems like it might be a good wake-up call for the company.
I am a fulfillment associate and I agree. How do we do it? Organize it? Is there a group on social media that would make it easier to share ideas??