is our new ceo any better than our last one
25 replies (most recent on top)
@245 with or without Mike
I don’t think he is at all.. same mindset as the rest… he claimed in a town hall that he doesn’t support Rifs then turns around and calls it ‘rebadging’ 😂😂 right before the holidays…just crewel and disrespect is what I think!!!
@22m mind sharing your source of the information? PNC’s stock price seems to have done well.
@22m no one seems to care the payment king — Takis?
Mike never built anything. At PNC, he was hired to run a well established C&IB business and he didn’t have to do a thing to keep it going. He became too arrogant and full of himself. He took over wealth, turned it upside down and had no results to show. He took over Retail, did the same thing, fire old and hire new and no major results to show before he left. He tends to hire a certain type- folks that look and talk like him. He doesn’t even understand tech so not sure what he can do for Fiserv. The writing is on the wall.
In my opinion ML Oz much more likeable dlfrom and employee perspective. Now the shareholders may not agree. ML said in the town hall meeting that it looked like FB hadn't done anything in two or 3 years.
@jw respect your long tenure at our company for such a long period of time… may I follow up with what you see regarding employee welfare? Specifically, I thought the forum was furious that he transferred 400 employees to Infinite, and I’m glad he removed Sapience from our desktop, but what else is he doing specifically for us employees that is pro-welfare?
@hn What you said is Pure Bull Sh-t without any human conscience. I am not 'aligned' to any side But I have conscience and god gave me 2 eyes to look at the facts and a good brain to think impartially..
There is no comparison between Frank and our beloved CEO Mike. Just 'listen' when they talk like a human.
Mike is trying his best to clear the mess and trying his best to be the peoples' person while meeting his obligations as the CEO..
Common on.. Mike is a Human being .. give him some time to fix the huge mess.
I hear some people complaining that he didn't buy Fiserv stock, with all due due respect should he buy the stock right away ? it depends on his personal situation..
He is not a Frankster to have loads of cash to buy stock, I am sure he knows the current stock price is a bargain, but not everybody is a Frankenstein to have lots of cash to buy..
Please Judge our CEO based on his responses to employee welfare, share holder value etc.. not based on if he had bought any fiserv stock. I truly believe Mr. Lyons is a pretty nice , professional, people friendly person.. just wait and watch.. I have been with Fiserv for 25 years, yes started in 2001 in Norcross GA, now in Alpharetta GA.
@hf i tend to agree with what you stated here. Frank was a great leader under Jamie Dimon, and the silver-haired prince of finance called him “Mr. fix-it”. Frank is very capable, but a lot of the employees at Fiserv were incompetent and lazy, so they were let go. And then they whine. Whiners of course should be let go, right?
Anyone knows what Mike Lyons is trying to do? He tanked the stock to $59/share from $230/share so he could, guess what, renegotiate his RSUs for 2026 onwards at a MUCH lower base. From now on, all the stock appreciation, the credit belongs to him. He is a calculated and self-centered human who focuses on his own interests only. Anyone who trusts him without he putting his own money where his mouth is, will be disappointed again and again with the Infinite transfer that just happened.
At least Mike isn’t infatuated with locker rooms
There's a lot more to it than "the stock was higher under X." Was it sustainable? Absolutely not. It would've caved in either way. Poor execution on unrealistic goals.
@h3 - I only deal is facts. Fact is the stock was higher when Frank left than it is under Mike Lyons. Another fact, Mike tanked the stock by lowering the achievement level previously attained by Frank on the last two earnings calls. What will he do this quarter, lower expectations to 1% growth? Truth is, it is a tough job for a first time CEO, and I doubt Mike knows what he is doing.
@cq quit it with that BS. Mike is as responsible for the stock valuation drop as he is for not having enough restroom capacity in Alpharetta and parking capacity in Berkley. Which is to say; none.
Frank was effectively pumping the stock so he could dump it when Trump handed him the SSA. We all know Frank. There is NOTHING about being at the SSA that says "frank" except that it was a convenient exit reason with a bonus of a big tax payoff in the end. Frank was floating the scheme long enough to get him to the exit and his cash out, then he was able to stop juggling and it all fell apart.
Mike hasn't live up to our hope in a lot of respects, but tanking the stock was the last gift "Frank the tank" left us with.
@bs are you trying to say that he is a grower not a shower?
I like Frank a lot more. At lease the part of my compensation that was stock marched higher year after year. Frank also had hundreds of millions of dollars of ownership of the stock. Yes he dumped the stock but that was requested by the federal government to take the job at social security.
Paul Todd, Lance Fritz all bought shares to showcase confidence. As the CEO, as a leader. Mike Lyons has bought absolutely nothing. There is something called “skin in the game” and if you don’t have skin in the game why would you ever care about our company at all?
He was never meant to be long-term. He was a placeholder for Takis.
That has probably changed given Takis’ ties to the mess through no fault of his own.
Hence Dhivya entering the picture - she didn’t stand down as Optum’s CEO on a whim, esp after she left Stripe genuinely on her own accord rather than getting forced out (don’t want to get the reputation as unreliable).
She’ll be CEO within two years and Mike a nice golden parachute IMO.
For a public company the only measure is whether you created or destroyed shareholder value. Mike and this MC would be in the Hall of Fame of Shareholder Value destruction. They have in less than a year destroyed $100 Billion in value. I am shocked an Activist Investor hasn't emerged with a plan to break up the company into pieces that are now worth more than the whole.
Considering the fact that he didn’t do his due diligence before taking up this job, I don’t have a lot of confidence in him. He walked into a mess and is now having to clean up. If you buy a lemon from a shady car dealer is it the dealership’s fault or yours?
He’s cut a lot of the Frank fat at the C-level, but that hasn’t really changed anything with the High level VPs and SVPs who just stood quietly by while Frank demolished decades of client trust. Core is losing banks who have spend their entire time as FIs with Fiserv. All while begging the last few years for change. For our executive leadership to just fly their private jets to meetings and give meaningless platitudes to their struggling c-suite leaders and then fly back home to their multi-million stock bonuses and forget everything they promised. The problems at Fiserv can be summed up into one single problem: the leadership does not follow through on their commitments. Clients are used to fighting about pricing, they can handle some instability, they don’t NEED the latest technology/features, they just need someone who will answer the phone and then follow up on the promises made in that call. Fiserv leaders themselves do not do this and they have created a culture where their subordinates don’t as well. Mike promised to go back to this level of caring about our clients but he will be fighting uphill stop leaders and sales people who just look at clients like a payday and will promise the world if it gets a signature in a contract and then block that clients number once the ink dries.
On paper, our new CEO sounded different. Saying that layoffs aren’t the solution resonated with a lot of us because it felt like a break from the usual “cut costs at all costs” playbook. But in practice, the shift to moving large numbers of employees into contractor roles doesn’t feel meaningfully better — it feels like the same outcome with a different label.
Contractors often have less job security, fewer benefits, and less connection to the company long-term. So while it technically isn’t a layoff, the impact on people’s stability and well-being can be just as disruptive. It raises the question: if the goal was to reduce our workforce footprint and cost, then structurally we ended up in the same place we started — just worded differently.
I’m not saying the CEO is necessarily worse or better overall, but so far the “not layoffs” message hasn’t matched the reality many of us are experiencing. If we want real change, it would help to see more transparency on why these contractor conversions are happening and what the long-term strategy actually looks like for the workforce.
He changed the company to a growth company to a 3% grower. I am sure this not what the Board thought they were buying. Objectively he is a first time CEO in a very large and complex company. So to be fair it's only been a year since he was hired but under no measurement can you say it's gone well.
Way better but the mess left behind is probably too much to overcome.
What does fiserve even do? Never heard of em. Retail? Banking? Any offices? Probably not anything affecting most of us here
So far I haven't seen any of the changes spoken about flow through in any way at all. It's all just empty words. Only thing that's changed is sapience.
Disappointing as I had high hopes.
@OP disaster! Empty promises.