“Train people well enough so they can leave, treat them well enough so they don't want to.”
Citi does NOT adhere to this. Its bad enough that YOU for the most part have to get your own training at your own dime, but the treatment is a whole new ball game. Not only do you have to come up with your own training on your own time, but its summed up with “took you long enough”, now hurry up and work longer, harder and more often.
For the most part you are considered a worker bee of no significance. A pawn to be discarded at will with no value. I know several people rated a “1” on performance but were told “you’re the best, top of the line, but you get “0” for a bonus and 1% for a raise. Things are hard for us all, sorry”. This message was given 2 years in a row. Now when the job market gets better, these guys are leaving and fast.