On November 29, 2025, MOA became aware of suspicious activity within its systems. MOA
immediately launched an investigation with third party specialists to confirm the nature and scope of the activity The investigation determined that certain files in the MOA network environment
were accessed or copied without authorization from MOA between November 14, 2025, and November 29, 2025. MOA thereafter undertook a thorough, time intensive review of the
potentially impacted records to determine what information was potentially impacted, to whom the information related, and to identify contact information for purposes of providing notifications.
That review recently concluded
The information that could have been subject to unauthorized access includes name, Social
Security number, and driver's license number.Mullen.law
Office of the New Hampshire Attorney General
March 23, 2026
Page 2
Notice to New Hampshire Residents
On or about March 23, 2026, MOA provided written notice of this incident to four (4) New
Hampshire residents. Written notice is being provided in substantially the same form as the letter
attached here as Exhibit A.
Other Steps Taken and To Be Taken
Upon discovering the event, MOA moved quickly to investigate and respond to the incident, assess the security of MOA systems, and identify potentially affected individuals. Further, MOA notified
federal law enforcement regarding the event. MOA is also working to implement additional safeguards and training to its employees. MOA is providing access to credit monitoring services
for twelve (12) months, through Experian, to individuals whose personal information was
potentially affected by this incident, at no cost to these individuals.
Additionally, MOA is providing impacted individuals with guidance on how to better protect
against identity theft and fraud, including advising individuals to report any suspected incidents of
identity theft or fraud to their credit card company and/or bank. MOA is providing individuals
with information on how to place a fraud alert and security freeze on their credit files; the contact
details for the national consumer reporting agencies; information on how to obtain a free credit
report; a reminder to remain vigilant for incidents of fraud and identity theft by reviewing account
statements and monitoring free credit reports; and encouragement to contact the Federal Trade
Commission, their state Attorney General, and law enforcement to report attempted or actual
identity theft and fraud.
MOA is providing written notice of this inci