But we have bilingual employees in the U. S. Now more than ever. Guess Cust Service is not safe either.
17 replies (most recent on top)
You want my business, and my families business,Ford?? When I call customer service, the call better be routed to the USA, and a fluent English speaking person, better answer!
Why don't you read the true history of Henery Ford that this site always removes!!!
The Ford family has been selling its employees out for sometime and the employees that have made out are the ones with pensions who took advantage of the system. Most pensioners were average, terrible and lazy including supervision, LL6+... but they took their money and ran.
Yes, I'm also still waiting for the below change. @opl+1tjXqWKS
"outsource most of useless upper management and for that matter congress
a lot of them are way overpaid for their "skills" "
Yeah Henry was one of the few executives that realized that his employees should have enough money to buy the product they are building.
"The owner, the employees, and the buying public are all one and the same, and unless an industry can so manage itself as to keep wages high and prices low it destroys itself, for otherwise it limits the number of its customers."
Beyond revolutionizing America's industrial production, Henry Ford and other managers at Ford Motor Company instituted a wide-reaching corporate welfare program that opened up the most intimate and personal details of employee's personal, family, and financial life to investigators from the Sociological Department.
After the announcement of the $5 per day profit sharing plan in January 1914, Henry Ford wanted to ensure that employees, many of whom were non-English speaking immigrants, did not squander the funds.
To this end, the Ford Sociological Department was created to investigate and monitor the personal and work lives of employees to the extent that investigators (later called Advisors) conducted home visits, checked bank deposits, and monitored children's school attendance as well as divorce filings.
In addition, the Sociological Department advisors provided hygiene instruction, financial and legal advice, and worked with the English School to teach Ford's immigrant workers English.
"China will be doing future ICE designs."
move that to another sweatshop country
we may be getting into some kind of war with China
of course businesses, "universities", and politicians will still be taking Chinese money
Reply to the Henry hater. He built houses for his employees that’s how much he hated them.
So back in the early 2000s they tried sending customer service to India. That lasted 2 weeks, a lot of u.s. customer service reps lost their jobs or got moved and then they had to start over training new reps. What a mess. You do not how many calls I get everyday and they are so thankful to be able to speak to someone they can understand.
That's the most affordable way to get it done. The US used to have a version of that until it was outlawed. As soon as it became clear that offshore jobs meant wildly lower wages - enough to offset logistics costs - it was a done deal. Any savings realized went right into investor pockets.
And you're crazy to think Henry wouldn't have done the same thing. He didn't care about the workers. He worked them nearly to death. He would have glady paid them less. He paid them better just to pull them away from the competition. It took a union to improve things for those workers.
Now, certain political parties want to convince you how bad unions are. Those same people want to convince you that raising minimum wage is bad. But you people don't seem to see it for what it is.
Wrong info, Customer Service is going to India. CAD, CAE, Purchasing and STA are already operating there. Mexico only has a supportive role, it is too expensive, go figure. Hybrid Trans design responsibility already moved to China. China will be doing future ICE designs.
that's funny they also did not develop the technology
"Seeking the most affordable way to get the job done."
it's called slavery
we might as well call them foreign plantations
"american capitalism" appears to ahve evolved into
a bunch of parasites making money off the backs of others
where have we seen that before
To lyl+1tjXqWKS
Sending jobs overseas is not capitalism when you import products and services from places that can’t afford the products they work on. More like slave labor. Henry would not have done this. He helped Create the middle class. We are seeing the destruction of the middle class.
Sending jobs overseas is part of capitalism. Seeking the most affordable way to get the job done. That's the American Dream. None of us have a 'right' to a job in America.
Said who?
For every job sent overseas. Bill and the execs should have to surrender $100k in compensation.
i am still waiting until we outsource most of useless upper management and for that matter congress
a lot of them are way overpaid for their "skills"