Layoff's are happening this week at the World Resource Center. Rumored to be 100 people by the end of day Friday. Started with Cybersecurity on 3/4/25 and will plow through Infrastructure/IT through the end of the week. The only way this will stop, is to remove the incompetent management at the senior level. (I'm looking at you Kelly Garcia, Mike Davis and Karl Gustafson). If the Board of Directors even had the slightest insight of the botched cloud migration, it's associated cost, and overages due to gross incompetence in both leadership (or lack thereof) and technical understanding in your management org's, none of you would have jobs. Instead, you try to cover your as--s, by firing people to make up the difference in cost. You should be ashamed of yourselves.
20 replies (most recent on top)
Does anyone find it coincidental that everything Mike Davis touched in IT over the past 4 or 5 years went totally off the rails as soon as he took charge, and now he's over in the business the company and stock price is in chaos? When will senior leadership see that the man's useless? I feel sorry for the org under him now who he will no doubt place the blame on
There was morale issues. Managers in place that micromanaged. Decisions made to start IT processes not thought out or failed on implementing.
Karl Gustafson and Kelly Garcia need to be fired. They are both the most incompetent VP and CIO I have ever met. We are looking at the downfall of Domino's because of them. A lot of great people are leaving and they don't care. Hiring offshore people, letting great people leave, filling their pockets. I think everyone director level and above need to be replaced with people who know what they are doing and care about their employees. We have jokers running Domino's. I wonder if the board knows about this. Maybe someone should email the board and also the franchisees and let them know what is going on at Domino's.
Ever heard the about the Illusory truth effect? If someone tells a lie long enough it starts to become the truth. Domino's Pizza CIO Kelly Garcia recently stood up in a department meeting to tell everyone how "ahead of schedule" the move to Azure was and how great things were going. Anyone who works in the Domino's Technology department and has been involved in this failed attempt to move to Azure knows the actual truth - it's a spiraling disaster that just keeps getting worse and costing more money as time goes on.
Our online ordering system has been plagued with issues even before the attempted migration to azure, instead of fixing the problems our leadership is content with restarting services or migrating services to another data center to get things working. There are easily 2-3 bridge calls daily with this nonsense, it's become so common place it's laughable. No one is held accountable, the issues are swept under the rug and then the same game is played over and over again.
Several key positions in the Technology department are now being filled with offshore contractors who live over 8,000 miles away. An offshore contractor has no vested interest in how this company performs nor do they care - if things don't work out it's just on to the next gig. None of these contractors were vetted by anyone who is currently working in the Technology department, so they are being taken solely based on whatever their resume claims are or what the contract house is telling management here.
Kelly Garcia is doing a great job at architecting the downfall of a once great and capable Technology department. Domino's likes to tell their employees "they care" and how they love to "invest in their employees" but then they turn around and ship full time positions off overseas.
Morale was already low in the department, it is even lower now and there is no end in sight for the reckless decisions being made.
DT Leadership is terrified over the comments being posted to this website. Be very careful about visiting this site, never do it from work and never use your work PC to do it.
Andrew Birch, the guy with a marketing background and an MBA leading all of A&I and AI, is such a downgrade. You know he's spent more time trying to get himself nominated for 40 under 40 lists than doing anything meaningful. Now he's just a mouthpiece for Microsoft AI Sales at Domino's.
I fully agree with all the comments, the clown management under Rahul who himself is a 🤡 who loves to just talk loud n not let others talk and on top he just blames cloud vendors n providers but not fix his legacy code n old design and only sold they have is to add more hardware. Its all 🤡 management team now, bunch of managers who simply talk n never execute a thing.
I work in the infrastructure organization, and as we near a year under Rahul’s leadership, it’s hard to overstate how disastrous the transition has been. Replacing a forward-thinking, competent director with someone who clearly lacks the technical depth, strategic vision, or basic organizational awareness needed to lead has been a catastrophic misstep.
This isn't an isolated failure, it’s emblematic of a broader pattern within DTLT: a string of poor leadership decisions that have systematically dismantled what was once a strong and capable IT function. The comment below about Mike Davis “stealing a living” really resonated with me. He left a trail of dysfunction in every organization he touched, and yet somehow managed to keep falling upwards. Thankfully he's being dysfunctional outside of IT now.
But let's be clear: the root of this rot is Kelly Garcia. Whether he's blindly trusting those beneath him (including the clueless Mike Davis) or orchestrating this decline himself, the result is the same, an IT organization and technology teetering on the edge of collapse.
Many of us are actively seeking our exit. When we leave, we take with us not just technical expertise, but deep institutional knowledge of fragile, legacy systems. Domino's is already one outage away from disaster, and with each departure, that margin for error shrinks.
People have raised alarms. They’ve either been ignored, pushed out (and replaced with incompetence), or simply burned out and left. DTLT doesn’t seem to grasp how close to the edge they are taking the whole company
@h30 this is so true. The majority of IT that remains at Dominos are hacks who could not get employment at another company if they wanted to. It’s all about keeping information to yourself so you look valuable and don’t lose your job.
Kelly Garcia is a blockhead and a laughing stock among his down line reports and even his peers in the C suite. Russell is obviously on the way out given the difference in body language between him and Joe Jordan, who by Kelly's own blockhead admission is being groomed to replace him. I wouldn't be surprised if the BOD is actually letting Joe call the shots now and one of the first things he did was to make Russell look like a liar by having him renege on his promise of only 3 days a week in office for non-technology, and only "moments that matter" for local technology staff.
Millions of dollars so C suite and VPs can play musical chairs with each other and invest 10 million into office space that no one outside of lonely, nostalgic executives even want anymore. Instead of leaning into the best labor market to hire the best talent available in years while you're still on top, executives batten down the hatches. Keeping around some of your most useless old heads, doing some weird exclusive deal with an Indian offshore firm for all your contracting, and imploring all of their best technologists that never lived in or have moved away from South East Michigan over the past 5 years to come back to Ann Arbor or else is not a roadmap to success.
Domino's Pizza doesn't innovate anymore, hasn't been a technology company in years, and they sure don't pay like one. There is little to no value proposition about working there. Taking away the local remote benefit, something that costs them negative money, is going to leave them even further behind as the only employees remaining will only be remaining due to simple inertia. There is not a single visionary in all of IT Leadership or Senior Leadership.
Still more layoffs coming from IT as people's July and September role off dates come due. Or they are trying to re-interview for their current roles as more IT folks continue to leave because of RTO. And surprise, surprise, huge chunks of remote IT have been given RTO exceptions, and many on-shore contractors have been extended for another year because you can't just on ramp half of a department in a different timezone with a dubious skill set on the cheap.
The damage is done though, who would ever trust this leadership again?
Dominos IT is a horrible place to work, I am lucky enough to have left the organization a couple of months ago. The return to office is a joke, just a way to get people to leave and good people at that. I know lots of people currently working there currently looking for other opportunities. Don’t get me started about a certain person who’s name starts with an R and is leading the cloud migration, will say one thing don’t be so rude and let others speak instead of just wanting to hear yourself.
Was laid off in February of 2025 from the communications dept. The entire company went completely downhill after Weiner took over. They are looking to replace entire chunks of employees with outsourced labor, to save the company money. Our feedback sessions the past 3 years were a complete joke.
there was a second wave of layoffs this past week. IT was impacted. Were there other departments facing more layoffs? How badly is the business struggling?
I'm amazing that people like Mike Davis have been able to steel a living for so long. He's an old school leader in an ever changing modern world and has somehow continued to be put in charge of areas he knows little to nothing about (infrastructure, cloud, database, etc.), and surprise surprise, those areas fail quickly on cost, deliverables, and service. And instead of being held accountable he will remove the modern, experienced leaders beneath him that 'dare' to challenge his old school approach. The crazy thing is that CTO Kelly Garcia and HR give him free reign to make awful decisions that not only impact the ability of the IT areas but the bottom line of Domino's. It shouldn't be a surprise to anyone that layoffs are needed in such a failing environment (has anyone seen the tech debt riddled throughout eComm??), but unfortunately no one has the power to do what's really needed and shake up senior leadership.
It could be such a kick a-s organization, but with the wrong people influencing the big decisions it will, unfortunately, never become that.
It’s absolutely disgusting to see the way they conducted layoffs. Not to mention, it doesn’t make any sense logically. everyone is concerned about IT— rightfully so, but they also eliminated the comms department, fired the SVP for digital marketing and A&I. They don’t know the sh-tshow they created
Used to work there and so glad I don’t anymore. Here’s a tip pay better and you get better employees not people riding the gravy train for years.
Dominos leadership has no freaking clue after Patrick’s departure, they are so happy to clap for themselves and reward themselves.
The part I'm trying to figure out is if Russell and the BoD knew about the disaster cloud project or if it was downplayed significantly due to it being a failure, so Kelly and the clown-squad can try and sweep it under the rug and save face. Sure wouldn't be the first time we've seen that: NGSS?! NGP?! If it's a failure, due to leadership, technology, budget or all three, change the name!
As Executive Vice President, Chief Technology Officer at DOMINO'S PIZZA INC, Kelly E. Garcia made $3,381,393 in total compensation. Of this total $519,231 was received as a salary, $558,075 was received as a bonus, $750,075 was received in stock options, $1,515,269 was awarded as stock and $38,743 came from other types of compensation. This information is according to proxy statements filed for the 2023 fiscal year.
I expect to see Kelly bring Domino’s to the brink of collapse in the next 5 years. Similar to his involvement with Polk when it crumbled.
Self-important "managers" riding the gravy train will NEVER take responsibility for their own incompetence. When things go to cr-p they'll just blame it on whatever sounds good at the moment, then fire people with actual skills. Keeping THEIR OWN jobs is the only thing that matters.