If you were to look at a ratio of strategic customers won/strategic customers lost over the past three years it would be scary. A healthy company would win 50 and only lose 5, so this would be 10. At TDC it is the opposite. As the OP listed so many of the customers by name, TDC has lost at least 50 strategic customers over the past three years and has probably only won 5, if that many. So 5/50 = 0.1. This number should scare employees, customers, and investors. We don't need McKinsey to tell us what the problem is. And as the TDC salesperson pointed out, NC and HA can't just blame sales like they always do to deflect blame. We have a cr---y legacy product not build for cloud. And that is all we have to sell. #SellTheTruck
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