This company... it's really hard to articulate the countless seas of mistakes you have forced your personnel to drown in. Today, I received a disturbing 9 emails regarding everything from pen rates in sales initiatives to hourly violations, to operational policies that are changing underneath my feet. Like many GMs that have posted on this forum, I am done. I know the RVPs, I know guys like Neff, and from what I have observed from Pannell and Parneros they are trying to capitalize why there is still capital to be had. They don't believe in the company goals, but they do believe in a paycheck, they don't believe in worker equality but they do believe in exploitation, they don't believe that they'll fail (On a personal level), but they already have. What Staples needs is a union, look what the boycotts did to their stupid USPS pilot, cancelled before it even truly began, not unlike this reinvention that has been underway for what seems like many years. This company, these recycled retail upper managers, they need to go, they need what is owed to them, a tidy consolidation and sell off. Thank god for the DM, RVP, and SVP reductions, but even then their consolidated replacements are contrived nightmares. Staples, along with your rants on Apple, Mobile, Total Support, hourly caps, Prime Time, digital receipts, sales comps, profit comps, Quick Quotes, Solution Builder, BTS Set, policy revamps, new initiatives, Matrix, and countless more arbitrary things, I say to you, adieu.
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Sounds like the typical Bain/Romney-type model. I stopped shopping there once I could follow the money & connect the dots. Maybe the ploy to tap into the USPS advanced health care payments/pension funds has been thwarted. If Americans knew....
Unionization will help, Staples is fearful, hence their recent brainshark which sounded more like Soviet propaganda than actual information. Collective bargaining would help with unfair wages, poor healthcare, and the 25 hour cap. We have so much cash flow, instead of paying investors to let management run the company into the ground they should pay the employees a living wage, and in doing so the workers will reciprocate with higher caliber quality and attention.
Unionizing will not help. It would just end up like Hamas & Israel.
Ron and company need to go and the new upper management needs to get rid of all the cronies.
You can not keep telling the few associates that are staffed each shift that they have to get X, Y, & Z done and help every customer that crosses their path. Neither the tasks or the customer service will be done sufficiently.
Staples employees need to unionize! That’s going to be the only way that change will happen. This company cares nothing about you as an employee. All they (Demos, Otis, Ron, Dick) care about is themselves. It’s blatantly obvious with the bonus they voted to give themselves. It’s because they worked so hard… what about the GMs and employees who work overnights and put in extra hours to get a store ready for them when they visit. Those employees are not working hard at all. How dare they vote to give themselves bonuses when they are the reason that the company is failing. All you employees who are still with the company, unionize! This company has turned its back on you.