Here is my story… I worked for CSC out of Blythewood in Fin Services until I was let go this January (2014) after almost fourteen years with them after they bought PMSC in 2001. Since then, I can say that there was a consistent degrading of the company from both a client and employee point of view (and it really does not matter who has been in charge). We experienced a constant push to go more and more with non US resources over the years, anybody who has been around will confirm this. This was accomplished mostly through attrition at first, yet we gradually just went ahead and made it very obvious and at the time I was let go, they simply told us they wanted at least 80% offshore for all work. I strongly I believe that the ultimate target is 95% to100%. Over time CSC managers eliminated all their in house business/product knowledge which effectively took us to decrease sales and loss of customer base. I do not see how someone can think at this point that CSC has anything viable for the Financial Services Industry other than a ton of cheap labor as the quality of the services offered have gone down big time. CSC can certainly do things cheaply, but it won't be what you want or when you want. At this point, I would venture to say that the office in Blythewood that they got when by PMSC was bought (had ~2500 employees) will not have open doors in the near future. Right now, they may have maybe several hundred employees or so left there and the majority are now less expensive visa-based Indian resources who are either there for training or now moved into staff and management positions. This division of CSC has been in a steep downward spiral fall for many years so it was not a shock at all. Yet, things will get even worse.... When it comes to quality, I used to have to redo everything they sent me from offshore resources, so don't miss it at all especially with all the good people I worked with for years. CSC just isn't able to support or offer the same services to it’s clients they used to anymore. I moved on, and I do not miss the stress and negativity of CSC – yet, I feel very sorry for those that are left behind.
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I left CSC last month after waiting for Redundancy for 3 years. I was turned down everytime it came up as I was an SME on a critical Financial System. I finally found an opportunity so good that I could leave without the 25 months pay I would have got under the UK Termination rules. Due to the account I transitioned from I got 1 1/2 months pay per year I worked including continues service from the company I was transitioned from. Meanwhile I've left 3 offshore people doing my job and things already started to go wrong the week after I left. I now believe that the UK VP Liz Benison has been replace and now a further 750 employees are at risk in UK.
Back in March the last lot of our Technical Mainframe people left from the 2013 layoff and we had a big problem with the system withing 4 days of them all leaving. This can't look good for CSC...and of course today is Q4 results day.
What did you do over there (Blythewood)?