Rotech may be by far the worst durable medical equipment company I have ever worked for. Rotech exemplifies everything that's bad with DME, what should be a cool job that allowed you to help people is now nothing then a giant greed and compliance joke . I swear if medicare came up with a rule that made companies eat poop out of a 3 in 1 commode to stay somewhat compliant then I have no doubts that you would have corporate compliance officers instructing employees the most efficient way to eat poop out of a commode for medicare.
Anyway back to how lousy ROHI is to work for, I only worked at the co for two months as a PST. I have been in DME for several years as a driver but this was my first experience with ROHI, on my first day of work I found out that their have been numerous PST's before me which immediately gave me a feeling that I just got myself into a lousy situation. I was hastily put on call on my first week of employment which was ok with me, but what pissed me off is the fact that I found out that I was not going to be paid a flat rate for on call and instead get time and a half. All the money they could pay their employees goes to some shitty answering service based out of kentucky.
I was also upset after the company told me that I would be on call for 17 days out of the month because the LCM didn't feel he should ever have to take on call , a bunch of BS if you ask me. Basically the LCM and the lazy fat office bitch made me do everything and would never help out with set ups or deliveries if I was out of town in the field, she was too busy texting friends and family. The LCM was a complete joke and never did ANYTHING, on top of all this I was treated rudely when I was trying to bust my ass.
Things got even worse when the sales lady as they usually do promised the world to the local hospital even though she forgot that their are not enough employees to deal with the workload or help with on call to be the main provider. Rotech's redundant paperwork makes set ups and just about everything else painfully slow, I said this will backfire and the LCM and sales lady laughed and said I didn't now what I was talking about.
On call was pretty slow for the first 2 weeks before that hospital contract kicked in,then all hell broke loose. I was getting called out to the hospital every day and always in the middle of the night for every dumb non emergency item like walkers and commodes, I was really starting to dread that f***ing call from some hillbilly answering service. This got old very quickly and I never slept because I was constantly getting called out for weeks at a time.
The final straw came after I had a long hard day when I worked 10 hours, the office people left me with 5 O2 set ups after hours when I came back to the office . After getting them all done it was about midnight when I came home and got into bed, I got called out again at 2:45 am for another O2 set up being discharged from the hospital. I finally had enough and told the LCM to kiss my ass that same morning and walked out.
They were in shock and I hope they have a fun time running that location with 2 people because RH is too dumb to hire enough people........