Harris CapRock Communications part of Harris Corp., is believed to have laid off approximately 65 senior people in recent months and is believed to have or be in the process of closing its APAC Indonesia operations.
This must be very unsettling for the Harris Caprock organization, causing them to be internally focused and will likely cause service problems for their customers.
Fortunately if you are a Harris Caprock Customer experiencing service problems or lack of support, there are alternative 'Global' managed service providers out there.