Seems they hired an Indian call center guy with no satellite / coms, or oil and gas experience to manage the BHP account (along with about 20 other accounts), to replace the two senior account managers that resigned - so it looks as if they believe they will just get the business no matter what - because they are now part of Harris along with SLB, and their clients / potential clients only have one alternative provider for offshore managed communications - RigNet, so they don't need to focus on servicing their clients better, due to the reduced competition in the market.
There are no replies in this thread yet. Be the first to post a reply below: