It seems obvious that the only people who are gaining anything from the changes in ADP during the last 18 months are the executives. ADP will continue to lose market share to their competitors who have cloud-based products that actually work and can help clients be productive without the stigma of running payroll through a 60+ year old mainframe. ADP has not been able to stay relevant in the marketplace and their reputation will suffer for years because of the short-sighted executive decisions to hire too many ineffective and inexperienced managers along with treating their client-facing employees with a help desk mentality. Carlos is clueless ... but RICH.
On point post, bumped from @ZK7VEtb-fnr.