Thread regarding Altice USA (Cablevision) layoffs

Even the best reps have dropped to half of what they were making

I just read where some sales reps are making $100k a year? I am assuming you are talking about the DSR's (Direct Sales Reps) that go door to door. Yes, in my market (Missouri) this is accurate. Not all DSR's but their have been some making well over $100k throughout the Company. They are usually the Presidents Club Reps. This was true until this year. Due to upper mgt changes & commission plan structure changes-even the best reps have dropped to Half of what they were making. Most have left or will be leaving soon. Territory changes have also changed. If you were hired to work a territory in your surrounding area, now you are required to drive up to a couple of hrs out of your turf to sell in other markets. Which is sales, but! You do use your personal vehicle, your gas, your wear & tear. It adds up fast. Increased oil changes/maintenance on your car-all out of pocket. Before, if you were in the territory you had been hired for-close to home, you could run by the house for lunch, etc. Now if you need to get out of the sun for lunch & out of your car, you have to buy lunch. Just another expense. Also, when they made our commissions paid once a month, due to calendar mos. it is set up where two-three times a year you will go up to 40plus days without a good check. A family living on half of what they made the year prior, plus spending more out of pocket to work, it has been a hellofA Ride! When you do primarily live on commission (salary is nothing to brag about) yes, you may on paper make $10,000 or more a month! Before TAXES. Again, just the chosen life of a sales rep! But taxes taken out are between 30-40% OUCH! So now, the guys in Arkansas/MO that were k--ling it & still making good numbers for the Company, bring home around $4,000-$4,500 a month with the months that you don't get a good check for 2, it will run you tight. Once you get used to a certain income, your bills/lifestyle usually match that income. To drop so drastically is a k--ler to the family budget! Management said "It is NOT a pay cut" over & over again! They said they were going to start paying reps on the certain equipment a rep sells. Payroll dept (which is outsourced by contractor's, at least that's what we were told), did not know that reps were to be paid on equipment upgrades sold. When we told the new upper mgt he said, "Sorry not happening & don't bring it up again"! We work in all weather-that's the job we signed up for. We fight for every sale & if we lose a customer too early we get charged back for what we had earned. We lose a lot of customers due to things outside of our control! Like lines not being hurried in their yard, a contract employee was rude, billing errors that don't get fixed, etc. Your check can be negative $$ & you owe the company for outside issues & the loss of customers! This is not a potty party. Again it's the nature of the beast working for a big corporate co. But it was better before when we were owned by Suddenlink. Christmas bonus? Not in my market. Christmas party? It's an office lunch & we don't have the moral to stomach Christmas Office Cheer anymore. Yes-weighing my options & if things don't change soon, I will be looking at other companies.

Posted by ZvMh1Bf-7vxg.

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| 1221 views | | 5 replies (last July 2, 2019) | Reply
Post ID: @OP+ZFwg8I0

5 replies (most recent on top)

No tissue needed but Ty. I have NOTHING but respect for the techs (or anyone) that takes pride in their work. Your job is not easy, & I would not imply that it is. The techs in my market are underpaid, undervalued, have unrealistic schedules & I have nothing but appreciation for what they do. I have seen techs that do not have the proper training, support from mgt, etc that have done less than acceptable work. You know exactly what I am talking about. Just like there's plenty of sales reps that are dishonest with customers, over-promise for the sale, that make all of us look bad. Do not assume that I am one of them. It is ridiculous when I have a former potential customer say "I signed up with rep X & they told me my bill would be $xxx but it was a lot more so I don't like to be lied to!" Which is counter-productive & also makes us all look bad! What can a rep gain by this when a customer cancels within the first 6months, the $$ they made gets taken out of a future check? That's one of the many reasons why I do not lie in the first place. My customer retention rate is very high for that very reason. Don't assume we are all bad when I am not assuming all techs are c-ap. I have never said that.

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Post ID: @bmlw+ZFwg8I0

There were no recent changes in Inbound Sales comp plan. But whenever there was in the past, a good sales rep always finds a way to not let the change negativity effect their bottom line. I'm talking from first hand experience. That's the fact Jack!

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Post ID: @4cll+ZFwg8I0

any change in commission plan is a pay cut, that's the fact jack

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Post ID: @3jky+ZFwg8I0

There are reps in Inbound Sales making $100k+ per year, and these are reps who are not all making Presidents Club

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Post ID: @3vpv+ZFwg8I0

Here bud here's a tissue. An a warm cozy shoulder to lean on. 100k a year. I make half that am in the same weather an same problems. An i get to do installs you sell an promise the customer the world. Not in 58 mins.

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Post ID: @flz+ZFwg8I0

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