I mean there has to be a line beyond they can’t afford to cut any more people, and in my opinion, we are close to it. WM is the biggest retailer in the world but its workers are severely overworked and on top of that they are with the lowest pay in the retail business, at least in the US. Now they want to thin the headcount, even more, deploying technology, making restructures etc. At what point does this system break?
4 replies (most recent on top)
Here is what I was told by a co-manager a few years ago regarding why we were always running on so few people: the number of associates is determined by sales, not the size of the store. Our store is 210,000 sq ft, but we barely have 320 associates. We have the most foot traffic of any store in our state, but 60% of the customers do not work, so sales have been stagnant for years. He told me the only way the company will allow us to have more associates is to increase sales. Not gonna happen at our store. I have seen one store that is 179,000 sq ft that has 560 associates, but they do about 28 million more a year than we do. Our shelves are not getting stocked and customers aren’t happy, but somehow it’s our fault. LOL
Don’t need associates it will all be pick up and online soon enough. That’s the world we’ve created.
It’s not so much that stores are too short of labor as it is they are not balanced correctly in where that labor is. That’s what is effecting workload.
To he expected as we transformed from the old system to MWS I think,
now