Unfortunately, ADP is myopic across business units and from what I have seen it is difficult to transfer across to different ones. The greater the value one can bring to ADP, the more expensive that person is. The value to ADP is to hire someone inexperienced and cheap to save on labor costs. How did knowing the product help the experienced, well paid associates? They added a lot of value but the company had to pay for this talent. Despite their knowledge, they were laid off. So much for "adding value". Cheapness is in. Product knowledge, expertise, and adding value is out.
Couldn't agree more. Great post @X0icLA6-1dkg