Thread regarding ADP layoffs

All that turnover is awful. Not only for internal ADP people to deal with, but my gosh, how bad it looks for clients. What a terrible experience!

I worked on an ADP implementation in HR at a company in NYC. It started in May 2018, I came on in August to help with their first payroll in ADP. We got everything set, and ADP ended up setting the wrong dates for the bi weekly payroll for first payroll. They paid employees current for bi weekly payroll, which is odd, but whatever. They had the onboarding module for us to setup and we dealt with weekly calls to get it setup.

In the time I was working there from mid August till December 5th. I counted 8 implementation reps that had be reorganized or offered voluntary retirement. I often had to call in multiple times to get three different answers. They still didn't get the onboarding module set when I left in December. 4 months to implement a payroll solution is insane. Also the tax team kept having trouble with the tax reconciliations and I kept having to call them.

The fact that we had 8 people assisting us in 5 months is telling.

ummm... if the stock price went back up to $45 after the split, it would have gone from $45 to $90 without the split. No difference at all.

I disagree that stock splits don't do anything. If you own 100 shares of ADP stock @ $45.00 and it splits, you will then own 200 share at $22.50. If the company does well and the stock climbs back up to $45.00, you now have 2x the money you had when it split. Now, when you elected in your 401(k) to purchase stock and you watched the stock value increase through the years, your investment is working well. When someone takes it away from you and moves it to a fund that might not be doing as well, I would like to see what SEC rules gives them the ability to do so when other companies allow it. This cannot be an isolated SEC rule just for ADP.

Also note that after these transactions were completed, ADP stock has been higher than ever and everyone who still has personal shares, either through public purchase or options, are all joining Carlos in the big-payoff party while the employees sit back and watch them sell their shares. Pitiful.

Stock splits don't do anything. If the company is worth $60b before a stock split, it will be worth $60b after a stock split. You'll have twice as many shares each worth half of what they were worth.

The limitation of buying stock through the 401k was due to SEC rules, nothing ADP wanted to do.

Getting rid of pensions s---ed, but almost all companies are doing that.

Customer stats are internal numbers. They can do whatever they want and it helps or hurts no one. The stats themselves don't make customers any happier or likely to stay with ADP so who really cares what they do?

ADP is a company on the decline, but will survive just due to the massive market presence they have. At some point they will either get it together or someone with better technology will buy them and take advantage of that market penetration. In the meantime, the competitors will continue to sc-ape off their clients.

When I used to work at ADP, I saw the client satisfaction scores indeed being manipulated. For some reason it was explained that the reason why the lowest scores that were given by clients were thrown out and not counted was because those clients "didn't understand what we do". How they got away with this is beyond me.