I'm from services and working on customer site.
Today I heard that they are going to prepare a replacement plan for all CA products. :-(
10 replies (most recent on top)
@WfDondt-2hav. Hey buddy, you're accusing OP, but at the same time look angry yourself. A p-ss-d off Broadcom manager? Your long, emotional and defensive post suggests that there might be a grain of truth, indeed, in rumors posted by OP. Given all those massive HR cuts, it would be only logical for customers to consider alternatives. Because they have a good reason to believe they won't get the same level of support for CA products anymore. Can Broadcom prove their fears wrong? Good for you, if you can, but it looks like a very challenging task. You'll have to work really really hard to convince customers they are not forsaken. See, nobody wishes you bad here, that's just about challenging reality your are facing.
Bullsh!t.
If this is true, name the customer. No one knows who you are. Plus, they are not going to be a customer anymore anyway, right?
Chicken? Then at least name the products.
If you're still mad then stop coming to the site, but don't come post nonsense.
There are customers who didn't make the core list that are offering to expand their installations so they can stay with Broadcom. No core customer is considering doing a rip and replace, especially with the deals being made for ELA's right now.
Was customer communication botched? Yes. But it wasn't "greed", it was because there were too many unknowns and legal restrictions.
Name another acquisition between two companies this size that happened quicker than this one.
We get it. You are angry and you wish bad on Broadcom. But all you are doing is proving to us why you didn't make the cut.
Of course i'm talking about distributed products. I don't know MF.
"... get rid of the entire MF...." - yea, good luck with that. They've been predicting MF demise since early 90s at the least. Mainframe is forever and Hock Tan knows it!
Customers leaving CA .. Are you f... kidding me. First of all - nobody at Broadcom cares about anything but the MF products.. Everything else is a waste of money. You might be working on one of those distributed products - you might think they were hot sellers over the past few years - that is probably because some sale person pushed them as part of an overall product renewal etc.
Does anyone here think the existing CA MF customers stays with CA or for that matter Compuware etc. because they have a choice? It's freaking impossible to got off these products in these 24/7 MF shops... The people working the products are old and don't want changes etc... And remember this - the way these vendors price and sell their products - You might have 25 MF products licensed - and you might be able to drop 24 out of 25 - but that last remaining one - that will end up costing you the same or even more than the original bundle... And that is why its impossible..... Only way out - get rid of the entire MF....
To complete the picture we need to know what CA products we are talking about, MF or non-MF. If it's just non-MF, then everything is more or less according to plan.
These are Broadcom plans, not CA plans. We are doing exactly what Hock wants us to do. Every single leader is gone and Broadcom thinks they “know better”
He doesn’t believe in sales, marketing or investing in the CA products. He’s just trying to milk this cow for every last dollar. He only question is if he overestimated the stickiness of CA products and the value of anything but Veracode for a sell off.
Customer communication has been severely botched all along the way on this due to... wait for it... greed.
In my geo, the salespeople that were earmarked for term knew months in advance and completely checked out. No customer meetings, no advising and reassuring them through the process. Instead they were tallying up the value of their severance plus accelerated vest on the RSUs. More than a few already started their new jobs on the down low prior to the exit date.
Now the remaining sales team is responsible for client communication but is holding off until they know how to maximize their commission plans. Meanwhile, the customer has had to sit with all of the same uncertainty as the rest of us. I can't blame them for wanting to transition away from a company that allows such a 'me' oriented culture to permeate the sales force.
My advice to Hock or any Broadcom leaders willing to listen would be to fire for cause a couple of the worst offenders per Geo. The sales culture needs a proverbial smack upside its head to understand that coin operated will NOT work going forward and management expects them to get with the program immediately.
It's totally crazy.The customer confidence is going down at high speed. For sure will impact on brcm.
This still happening on core accounts. We want to see Octanas reaction.
No surprise there. No roadmap, no CA World, no news.