I echo what someone posted about AC. In all the years I’ve known him I can tell you he is respected by the customer, coworkers and friends. When he walks in to VZ headquarters he is greeted with respect and appreciation despite the challenges the customer experience with Juniper.
Most in this industry know what a root cause analysis. When you have an issue any issue you need to get to the root of the problem. In my opinion the CEO and board have failed to get the root of the problem. Instead they are betting the company on a strategy that is impacting moral and cause good talent to leave.
This is like the owner of a restaurant firing the waitress or waiter or both and replacing them with new staff because the chef is not making a decent meal. Instead of working with the chef to address the issue.
KIG