Worst decision I ever made. Ricoh will continue to fail over the next two years. Channel conflict methodology creates team division! Icon management ruining company by protecting old Icon teammates. Management quits working 4th quarter of every year (Jan - march) to politically align themselves with the next years leadership direction. Ricoh is outsourcing their sales force. C---y, belligerent management that believes they are smarter than their customer. Ricoh cannot stop the bleeding! Ricoh's managed services is simply a low grade employee temp service at premium prices, $5,000 month charge for employees they pay $3,000 a month salary. Ricoh is a jack of all trades and master of one (copiers), unfortunately, customers don't want to print anymore because it no longer is necessary, sustainable or green! Just look at their recent layoffs or financials.
Couldn’t agree more with the OP ( @UvcdNKj-1Bkmi )