When do you think we'll see layoffs directly related to this year's drops in customers? We all know they're coming and which areas will be affected the most, the only question that remains is when will it start.
While I'm hoping it's not before next year, I think it'll happen before the end of this year as a form of damage control.
With all do respect to the "lady" ,. Why are you acting like altice is forcing you to stay with them? They don't have contracts , you are free to go to any other provider , see you and customers like you is why these companies act and treat customers that way they do , because no matter what they do for you you'll always fine something to complain about, smh .ps stay off these site plz , thank you.
@Dexter is Lord I suppose your are right. They are a well insulated machine. You can always hit up the BPU, or call or email corporate. It used to work.
"your feedback would be much more effective if you posted it to the companies Facebook page."
Nope!
They screen and vet all posts to their Facebook pages. Any disparaging comments made about the company will never get through.
To the Lady (or whomever) who wrote the lovely essay regarding Altice's fantastic service, your feedback would be much more effective if you posted it to the companies Facebook page. This is merely a forum for current and past employees to complain about how lousy things are and reminisce about the good old days. Feel free to keep on writing though. I know that I am enjoying all the love!
lady you picked the wrong place to complain. You have no conception of how horrible it is to work for that c-appy company. I left 1.5 years ago (actually I was laid off despite there being a provision in NY state that employees would not be laid off for 5 years) do us all a favor cancel your account and go elsewhere. Stop giving this euro trash your money. They laid off THOUSANDS and now have the gall to go to NY state and request tax breaks for the honor of having this scum on long Island. they lay off thousands, ruining peoples lives and costing tax payers untold amounts of money in unemployment and get a tax break for it? there is no justice in this world.
Lady, I would suggest that you direct your complaint to the people that can actually do something about it.
Contact the New York State Public Service Commission
They are responsible for making sure that Altice is doing the right thing when it comes to it's service to customers.
check here for more info:
http://www3.dps.ny.gov/W/PSCWeb.nsf/All/3A2D2D4F96A5158D85257687006F3961?OpenDocumentAltice case#: 15-M-0647
LOL And you wonder why there are customer drops! Thank you for confirming that Altice employees are largely useless and I am wasting time and money remaining a customer.
Good luck when Comcast buys out Altice, because that's what's going to happen. The worst that will happen to me is I have to choose between two c-appy ISPs. People like you will be looking for work, and with an attitude like yours, good luck landing anywhere with a decent wage.
Lady get off these site , no one cares about your lame service problems.
This doesn't surprise me at all. Service under Altice has been horrific.
I was never a fan of Cablevision, they were always hostile to Huntington, but once they rolled out Optimum, I have to say the service was rock-steady. It was a delight to just have the speed I needed, the connections I needed and not once wonder what the hell was going on.
Literally since Cablevision became Altice, my service is all over the place. My wireless connectivity stinks. Every night around 7-8PM, anything remotely streaming lags. We changed nothing in our house, and it's just 2 people. We're supposed to be getting the 200 level service, and it's worse than the old 100 mid-tier service Cablevision offered.
Altice's customer service is also useless. My cousin, stupidly, took in my mother's old phone number (instead of setting up a second line for my mother. Now that my mother is in her won apartment, Altice not only can't figure out how to disentangle my mother's old number, but keeps calling ME because my mother gave Altice my number as an emergency contact until they provided my mother with a new number, and Altice doesn't even update their records. So while my mother gave up getting her old number back, and told Altice this, Altice keeps calling me about arranging to get the old number back and I can't even call them back because my number is NOT on my mother's account and there is no way to bypass the automated system.
Cablevision, at least, had competent customer care.
The only things making me more salty these days are the possibility of switching to Verizon, which I loathe, or Altice mis-managing themselves into being acquired by Comcast, which may actually be a worse scenario than Verizon.
Altice should have just let sleeping dogs lie. Cablevision may not have been perfect, but it was still the best option when weighed against the heavy hitters.
Storm pay is coming back starting tomorrow. The Christmas Party will be before Christmas this year and The bonus.... Two weeks pay! You're welcome!
As long as supervisor Deb’s a-- is still here - so am I
We are having a Holiday Party. Bonus I do not think so.
Lol give it another 2 years and it will be down to 6000. Altice employed nearly 10,270 people at the end of 2017 in the former Cablevision territory, which consists of Long Island, parts of New York City and its northern suburbs, northern New Jersey and southwestern Connecticut, according to securities filings. Two years earlier, Cablevision had about 12,180 employees, excluding Newsday, which the company owned at the time.
Altice seeking IDA tax breaks for renovations at Bethpage facility [Newsday]
I heard they gonna give us Christmas bonus this year!
I heard that they're bringing back the "Holiday" party and bonus this year!
Yea, hopefully they start with you.