Thread regarding ADP layoffs

Oh,so the first group of employees who left were the least knowledgeable? I would disagree with you on that especially since it was the largest group by far. Given the tenure required to be eligible it’s pretty safe to say each group included knowledgeable associates and that their leaving impacted the area and those left behind

After 38 years took the VERP, this has NOT been my ADP since 2004. The competition is leaps and bounds ahead reagrading client service levels and satisfaction, let alone technology and product quality. Give it time IF NextGen is a solution, problem is Product Ownerd have zeros business knowledge. How can you build a business around people that have limited business knowledge?

There are not enough associates left in Mainframe IT to cover anything. Those that are left are trying to get out. Management goofed and the company is in big trouble.

There are not enough associates left in Mainframe IT to cover anything. Those that are left are trying to get out. Management goofed and the company is in big trouble.

I've got well over 20 plus years. Gone through the RIFs and OEI, watched friends leave. For those that were eligible for VERP and didn't take it, I'm sorry for you. For those like me, who were not eligible, pay your bills, bank your paycheck and wait. If you're not embedded in nextgen, you might be next. We all know they are not looking at the mainframes for the business rules. They will keep you, pay you, to keep the systems up and running until they switch over. You might have a few years, who knows, just keep your eye on 55 and make it happen, before life and family passes you by because of ADP.

yep....ADP spent big money on telling themselves 25% might take ER. I heard that way back at 1 ADP Roseland and I worked on the second floor my entire time except when they remodeled back in 2012 for a few weeks.

Here's what the id--ts missed...

How do you think associates are going to think when for years ( starting second half of 2011) ADP would layoff long term excellent associates for 'restructuring business' bull c-ap? We had to observe 6 years of company layoffs of our coworkers. We were NOT blind as to what was going on.

Then ER rumors started.......of course 75% eligible took it!! We are no fools. We saw the future.

Carlos and HR had their dumb heads in the sand......they never bothered to check the pulse of us as to what we were thinking......the 20 , 30, some us 40 year associates knew the company morale much better then they could ever imagine. It was in shambles....at least at Corp Roseland.

When I got the ER offer I said to my group 70-80 % would take it just mark my words and everybody agreed!

Yea right....25% my a**!

Upper management did warn about this all the way to the fourth floor. There's not much that can be done, when management is being told "get it fu@*ing done". ADP spent millions on a survey for the early retirement, numbers came back at about 25% of those offered would take it. Turns out upwards of 75% took it. You can't pull back the offer once it's on the table.

There are some very complex programs on the legacy system for client payrolls. Programs that are going to be very difficult, if not impossible, to move off that platform. I dont think anyone in upper management is taking this in to account. They keep saying they are getting rid of the legacy systems, but I have serious doubts that they are going to be able to do that.

I'm glad that you were in a good financial position to take the package. Enjoy.

I was also in a good financial situation when I got laid off and was able to retire. I did not get the package, but got the 6 month pay continuation severance deal. Due to my investments and social security payments, my family income now exceeds the income that I had when I was at ADP. So I am very grateful for that.

You have painted an accurate picture of what is going on at ADP. But this is just what makes a case for their inability to survive this storm that they created for themselves. The upper management is grossly inept and has cut away their knowledge base without realizing it. Band aid solutions are being tried by bringing back former associates as temporary contractors. This should all have been foreseen.

Granted, the demise of ADP is not guaranteed but its survival cannot be taken for granted either. There are some powerful competitors out there who have better products, have better trained staffs that are paid competitive wages, have managements who know what they are doing, and are able to provide better service to their clients.

I took the package and am grateful I was in a financial position to be able to take it. I was in implementation, over 20 years. My take - ADP will survive, however, not at a cost. I do think they will lose clients, especially the bigger EV5 clients.

The bigger clients will move on to a Workday or Oracle Fusion, etc. Currently clients aren't happy, the newer products are half baked, the implementation methodologies aren't clearly defined and people aren't trained sufficiently on the products they support.

The quality of Project Managers, well, they don't have a clue either. Some of them I don't believe have ever managed a project in their life. The ongoing service support staff in the hubs of course are new and again, not trained properly and winging it as best as they can.

In my opinion, it's one big mess and those at the top don't want to hear it or recognize it. They are focused on one thing only, replacing tenured US employees and outsourcing to either the hubs or Romania, Philippines, India, etc.

To my fellow co workers who couldn't take the package, I feel for you, best of luck and I hope they offer this package again to each of you rather than just a layoff. Because, it is clear, if you have been with ADP over 10 years, and you don't work in one of the hubs, most likely you are a target of the long term plan - keep cutting the payroll costs to improve the short term bottom line.

I never said that ADP got rid of their legacy IT personnel. Please reread my post. I said that they are in the process of getting rid of them. Some are still there. But with a couple of years of life left in the legacy systems, this is a bad and unprofessional move. And yes, they were too early by 2 or 3 years. That is what is so scary. You don't get rid of your legacy personnel without having a new system to go to. And I mean a system that is ready to go. There are not enough legacy associates left to support the system. Some of them have posted here about those concerns. And what about those few still at ADP who suddenly decide to leave? Makes matters even worse. A lack of planning and foresight.

You keep saying that ADP got rid of their IT legacy personnel, they still have legacy mainframe developers. Granted no new development will be done on the mainframe, the folks remaining will be maintaining the system.

Do i think upper management underestimated this, of course. Do I think they were two or three years too early in this move, yes. Do I think Ackman played a role in how all this is playing out, yes. They will however successfully move away from legacy. They are pushing very hard to do that.

"The legacy mainframe systems will not be there in 5 years...Support is required to keep them running...They are already investing heavily into nextgen products"

Im sorry, but I am not following your argument. Support IS required to keep the legacy systems running for the next couple of years, so why is ADP getting rid of its legacy IT personnel now? Who is going to support the legacy systems before nextgen products are available? Those associates must be retained as the new products to replace the legacy systems are identified, procured, and set up. Even if the nextgen systems were available right now, you can't just turn off the legacy systems by throwing a switch and then turn on a new system by throwing another switch. Proper parallel testing must be done to insure that the new system is working properly and then the legacy system is discontinued. It is a gradual process.

But experienced legacy systems personnel are in the process of being eliminated right now while the new system is not ready for deployment. This is gross negligence and a waiting disaster and not the workings of a responsible IT company. Definitely upper management doesn't know what it is doing. This is going to be an absolute mess.

I know full well the mistakes that have been made. My point is very simple. The legacy mainframe sytems will not be there in five years. Facts are there. Support is required to keep them running, they are already investing heavily into the nextgen products.

I think it is the people who say that ADP will succeed are the ones drinking the cool-aide. They stubbornly insist that ADP will survive despite the grevious mistakes that have been made by upper management. No one can be sure whether the company succeeds or fails. There are no guarantees or entitlements here.

The fact that so many associates are gone that worked on legacy systems is staggering. A young or new IT worker cannot, I repeat cannot take a job with ADP to work on legacy systems. To do so would be career s---c-de where the new IT worker would only be worth anything to ADP and nowhere else. Plus the paltry wages that are now being offered by ADP makes it even worse. This is only one of the many mistakes that have been made and are explained in other threads on this site. No, it is the people who keep saying that this company will survive that are the cool-aide drinkers.

They've got some good nextgen products. There will be bumps along the way, but they will succeed. No I'm not drinking the coolaid. For those who have tenure and are still there, we all know the issues and the hard work that will be required.

ADP won't fail? Is that a guarantee? No one can say that because of the seriousness of the blunder that ADPs top management did that the company will survive, at least in its present form. Its demise is not guaranteed, but its survival is strongly in doubt.

Got 24 years, I'm in IT, there are folks who didn't take it, couldn't take it. They won't replace a lot of the knowledge that has left or will be leaving, but they will try. ADP won't fail, because knowledge left, most teams are doing a transfer of knowledge. Yes it will be tough, but the company will still be here in 5 years and longer. Good luck in your retirement. You deserve it.

Yes, and if they didn't take it they will be gone in a very short time. There is not enough associates in Mainframe IT to cover anything and those left are looking for anyway out ASAP. I had 32 years experience and most people in my area had 25+ years.....no way to replace that. Not gonna happen!

They are NOT being let go. A package was offered for early retirement and they took it. Kudos to them, yes it will be tough, but there are still a lot of associates there with many years of experience.

That really stinks. All the people who know everything are being let go. Good luck ADP top mgmt. Crazy decisions being made at the top who have no clue what the front line people do.

It is too late to save the company. Too much knowledge has been lost.

Perhaps the best thing ADP can do is to switch to another industry where the new workers won't have such a large learning curve and where the work is easy. That would better match up with the low wages that ADP now pays and would help with the employee retention problems that ADP has. That is the only real option that ADP has in my opinion.

Lost several talented people in my group today, very tough. The knowledge is so hard to replace, so many changes going on, top heavy on MGMT and they don't even have a clue to what's going on. Constant caos. I sure hope someone with a good head on their shoulders gets things back on track quickly, but I fear with YE looming we're all in for even more rough waters ahead.