Does anyone know which locations are designated as a Center of Excellence?
23 replies (most recent on top)
Hire me! I have no experience. I am a millennial so it would be cool if you hired me. I won't be able to do anything and I won't put forth any effort and I will expect that you treat me special because society says millennials are spoiled. And please, get rid of the folks that made this company over the past couple decades so that I can't be exposed as easily that I don't know anything. Anyhow, hire me. Oh, and can you buy me a new car and company paid cell phone and let me not worry about coming into the office?
The folks that work in the COEs haven't been trained properly, and it shows in the work. However, that isn't the fault of the employees...that is the fault of management that are pushing employees into jobs they haven't been trained to do.
I work at one of the CoE locations. Can someone give insight as to what the general overall feelings are as to the work that is coming out of the centers is? What I mean is quality of work? I don't care about opinions on millennials, or how small my paycheck may be. I just want to know the opinions about the work. When we have our leaders come from NJ, it's always positive, people are saying great things about you guys, etc. Of course they have to say this to keep us positive and motivated. But I'd like to hear from those that don't have their reputation on the line as to the success of my department.
I have to laugh: "Centers of Excellence"? What a joke. There is no excellence there now. It's all lazy millennials or foreigners or abused low paid workers to accommodate the ADP executives padding their wallets at thousands of peoples expense, livelihoods, and futures. I hope Carlos and his band of thieves get the jail time they deserve!
All employees will not be jammed into the 5 COEs but a large number of employees will be located there. There will still be other strategic offices outside of the COEs. You still have headquarters in Roseland, TS in Miami and so on. There is also a new big office Allentown that is opening as well. What we likely will not continue to see is offices in areas with high rent, high cost of living (high salary) and nonstrategic employees occupying them.
How are they going to jam 30-40K ees into 5 COE locations? Unless they are planning to trim the number of employees to a total that will fit into those buildings?
A center where the employees are paid low wages with c-ap benefits is considered Excellent in the minds of the ADP board.
Compare to what? If you do cost of living El Paso is lower than other places so that is why the salary
I hear El Paso, TX is to blaim for all this, they get paid like Chinese slaves, they are to ADP what Foxconn is to Apple.
OneADP locations: Augusta, GA; El Paso, TX; Orlando, FL; Norfolk, VA and Tempe, AZ not sure about COE locations unless these are the same thing
The assumption that ADP will survive is not a given but a major cause for concern. And the reality in corporate America is indeed layoffs and no loyalty to the employee or to the employer. But corporate layoffs don't involve cutting the labor force to such a degree that the company's knowledge base is cut away and lost. That is corporate s---c-de. ADP's top management team made a grievous mistake in not understanding this.
There are layoffs in every company, that's the reality of corporate America. ADP didn't throw away their loyal associates, if you are referring to the VERP. Those associates had an option to not take the package, most took it. It was an awesome package. Did ADP underestimate how many would take it, yes. Now the fun will begin, ADP will survive, but it will be a struggle.
@vpcjf7v-1lip outstandng post, Most sensible one I've read so far.
Send it all over to India and the Philippines, then see what happens. Yes, while there are nice people there, there are people who need jobs here. If all companies choose cheap labor, what will be left for our future workers in the US? Everything ADP has always done is for the bottom line. Money. Not for its work force buts it's Executives. Throwing away its loyal, tenured workforce has been eye opening. They are the reason that ADP has had success. They stayed, they learned, they trained, they became flexible, they stayed..loyal. Good luck Carlos, your own selfish derivatives will haunt you.
Augusta, GA. They just added an entire new wing onto that building.
I also hate to say it as you have said, but if you claim that Americans can't do the work as well as the people in India or the Philipines because the young US workers feel entitled and are arrogant, and that the old US workers are bitter, inflexible, and hard to work with, then maybe ADP should move overseas to where the "quality" workers are. You painted yourself into a corner with your strange and inaccurate statements about American workers and inferring that they are garbage compared to foreign workers. Most people here will tune out the rubbish that you are saying.
I worked for ADP for many years and here is the reality. The vast majority of workers that have been with ADP for years are smart, hardworking, easy to work with, and flexible. You have to be in order to successfully work there. You are constantly learning and creative "out of the box thinking", camaraderie, and cooperation is required. If you can't do that then you won't survive in that environment for long.
Most of the new workers that are hiring in to ADP want to learn and to do a good job. But the company's systems are difficult to learn and most of the old timers who know the systems have left and cannot help the new employees. When the new employees cannot learn the systems in a timely manner, they get frustrated and many leave. Part of that is because of the very low wages that are paid as well.
But just you saying that the new employees are entitled and arrogant means that ADP does not know how to hire the proper workers and is inept. I'm not sure that you want to stick with that story.
And give the older employees who have left or been laid off some credit. They are not stupid enough to think that just because they left ADP will fold. ADP will fold because of an astoundingly insane decision made by its management in replacing seasoned and competent workers who "make too much money" according to ADP, with new employees who are not experienced and have no incentive or motivation to do good work or even stay with ADP because of the ridiculously low wages. By laying off experienced personnel, ADP has lost its knowledge base and will find it very difficult to survive.
The overseas "talent" from India and the Phillipines are indeed nice to work with. They are polite and respectful. But they just don't know how to do the work. More than 90% of the work that is done by them have to be redone by Americans. This has been going on for many years but ADP has stubbornly refused to part with them because they work so cheap. But you get what you pay for.
Simply blaming American workers for ADP's problems doesn't cut it. No entitlements here. ADP isn't entitled to survive and prosper, it has to work for it by making intelligent decisions and by hard competent work.
Hate to say it but everyone I deal with in India or the Philippines is very nice and willing to help. Some of the old guard are bitter, inflexible, and difficult to work with. New stateside associates feel entitled and are arrogant. Hard to see an upside to keeping the work here. That’s not to say we don’t do good work here but don’t think you’re entitled to a job just because you work hard or know things...other people work hard and other people can learn what you do...to think because you worked somewhere for 30 years and are being forced out that the company will fold without you is petty and narcissistic.
The plan is to have all US based employees work out of the Centers of Excellence. There may be a few offices retained such as Roseland.
Offshoring to India and other overseas locations will be strongly continued. Offshoring will save ADP even more on labor costs since at these foreign locations the wages will be even lower than what they are paying new employees at the "Centers of Excellence" such as Norfolk or Maitland.
Is everyone eventually going to work out of those 3 or 4 locations? Or not...
I think it's just Maitland, Tempe and Norfolk that are the One ADP locations.
Are you sure about Alpharetta? That's sure not a low cost salary site.
Norfolk
El Paso, Alpharetta
Maitland and Tempe, can't remember the 3rd one