Will education survive?
15 replies (most recent on top)
Hahaha hahaha why are there so many post for a thread on education when whole freaking products are being slaughtered..... mo r ons!
If your products are mainstream like Red Hat, Microsoft, VMware etc, then yes, education is important, and there is demand from the customers as these skills are transferable and less likely to become obsolete. For CA ...lol...probably less than 5% of the products are mainstream
In support we are seeing less and less of customers who care about education. They have some intern or low paid flunky "administer" the products and all they know how to do is call support and ask us to do it for them
I totally agree education is probably the most important a customer can make when they purchase software, sadly I don't think customers agree with that, and broadcom doesn't seem to agree with that.
All of this is just speculation. Who knows, they may value education significantly more than I think, and I hope they do.
@Vki5Zsr-1dw
Yes, CA has an Education department.
They sell trainning for customers that dont know how to use CA applications.
Training can be self web based, virtual with Instructor online or on customer site.
Partners by default use the Education portal free of charge, with few exceptions.
Customers need to pay.
Even if Broadcom decides keep mainframe and other products, would not worth keep the Education for at least the retained products?
One Education mantra is "Customers trained are likely less call to support".
CA has an education department?
"I'd say all the support services were living off the ineptitude of engineering. "
Can I get a "hell yeah"?
I work in tech support (Spectrum), I probably wouldn't have a job if our developers knew what they were doing. 90% of my job is helping customers deal with c-appy design or work around known bugs that engineering can't fiigure out how to fix (or doesn't want to bother).
@Vki5Zsr-1uig You seem to be too smart to be in the Education team. Time for you to make a move to a substantial career. All the best!
I'd say all the support services were living off the ineptitude of engineering. Some BU's worse than others. But when product related annual RFR budget was blown company-wide in the first quarter of the fiscal year, that doesn't tell me we had great engineering.
This is not funny any longer....
Why don’t all support services understand that you are living off breadcrumbs of the Enggneering.
Anyway Education was a big joke at CA especially Partner Education. Probably the folks running LDP were a lil sane. But NO Education will be one of the first ones out of the door.
Does education make money?
Will education make money on the products that Broadcom keeps?
If the answer to either of those questions is no, then the answer to your questions is hell no
Doubt it they not part of R&D
No, thank God. CA's education was awful, I could get higher quality learning from cheap YouTube videos.
No way
LOL. No.