Thread regarding CA Technologies (CA Inc.) layoffs

Any news on Telesales?

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| 2031 views | | 13 replies (last November 2, 2018) | Reply
Post ID: @OP+VS73oAW

13 replies (most recent on top)

Digital Sales / telesales is mainly a starting point for a sales career, the problem is that the commercial staff from those teams many of them think they already master the sales, when just waiting for your partners to do the real job and close your deals it's not really a complete sales experience

Good luck everyone !

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Post ID: @4lfw+VS73oAW

I guess 1.2M targets are in EMEA? Not so In NA—that sounds like a services target... most folks here have between $3-5M—90% discount?!? That’s funny—but completely not true (unless it’s for a compete event replacement—even then probably not) Anyway you feel, Field Sales already has their marching orders and has already been running their “pod” meetings—new sales model is rough and tough so everyone on the sales team will be critical to the deal. Everyone knows who they are going to work with in the pod and which customers they will be owning. No more SE’s —only a Sr AD and two AM/ADs in a pod plus a few supporting cast members.

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Post ID: @4ycl+VS73oAW

@VS73oAW-4ubw

CA field sales are glorified supermarket check out staff. Being in digital sales and having to waste my efforts listening to field prove to potential customers that they know nothing about our tooling by just repeating MSF b---s--- was one of the most painful experiences I have ever had. Most will get a rude awakening when they (possibly) find new roles. No more sitting in your home office with your meager 1.2m targets. You will have to get out from under your rocks and actually provide knowledge and value, not just a 90% discount. Not a surprise that most of the senior management In EMEA who have been fired over the last 2 years don’t have comparable new roles, because the industry knows CA staff are full of sh-- who can’t cut it.

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Post ID: @4xqw+VS73oAW

Yes, Field only manages to close one or maximum two deals per year at huge discount. What makes the difference is that the only deal closed is the whole quota of one team sitting in digital/ telesales / inside sales / whatever name the call center has.

Field and the expensive call center have same goal at different pace and scale, and it doesn't change the fact that to the popular opinion such organization is poorly managed

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Post ID: @4ubw+VS73oAW

I’m thinking digital will be 60% gone, 20% transition to partners, 15% move to Broadcom demand generation—basically BDRs, less than 5% move to field—only those guys at 150-200% of plan.

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Post ID: @3ilh+VS73oAW

You both (though it's probably just one person) must work a lot with Telesales [sic] a lot, as it's been called digital sales for at least three years, and it was inside sales before that. If anyone is overrated, it's field, who only manage to close one or two deals a year at 90% discount, because without massive discounts they couldn't manage to close an open door.

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Post ID: @3sdo+VS73oAW

Same here, I never got a proper qualified opportunity from EMEA Telesales, the organization seemed to be poorly managed from the top, the goals they have just don't add any tangible value to the field.

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Post ID: @3qka+VS73oAW

Sorry to say that but I never ever in my time in CA got a true, qualified lead from telesales/digital sales. Either they tried to sell my customer things they already had and annoyed them or they even phoned myself trying to sell me something. They might added value in the US or other regions - don't know - but in EMEA their contribution to pipeline was practical zero! I hat when people loose their jobs but this org was simply not managed well or measured on stupid goals.

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Post ID: @2reu+VS73oAW

By telesales I assume you are referring to the Digital team made of high performers individuals who transform the world of technology everyday and build bridges between technologies and business needs enabling the software modern factory.

i forgot what I was going to say

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Post ID: @xbk+VS73oAW

By Telesales, I assume you're referring to the Digital Teams who leverage new technologies and means of communication in order to operate in an orgasmically agile, effective and efficient manner? Breaking down siloes between ideas and outcomes at every turn?

If so, all laid off. Confirmed by a senior VP.

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Post ID: @rti+VS73oAW

There's no need for telesales since the GTM model is shifting to focus on the 500-750 largest accounts where there's already penetration.

Anything smaller goes directly to resellers. Tele/digi/growth sales is irrelevant.

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Post ID: @eka+VS73oAW

They are still drunk from bowling party

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Post ID: @nao+VS73oAW

Telesales will be telelayoff-ed.

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Post ID: @wjt+VS73oAW

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