Can We Have a REAL CIO?

Anybody else remember what it felt like to have a REAL CIO, instead of Mary Gendron?

Anybody else remember what it felt like to have a CIO who was vested in trying to make their business unit better, and more effective at supporting the other business units at QC?

Anybody else remember what it felt like to have a CIO who wanted to make sure her people have the proper training, so they could continue to grow professionally?

Anybody else remember what it felt like to have a CIO that was an advocate for their business unit, who would ensure their people have the latest equipment and hardware?

Mary has succeeded in gutting, what was, one of the best IT departments in the world, and sending everything overseas. Major Incidents are up some 1200% right now. Work is being dropped and falling through the cracks because the few survivors left either don't care anymore, or there just isn't enough people to do the work anymore.

Thanks, Mary.

Comment! It's anonymous!

15 replies (most recent on top)

So many IT people that don't do technology these days. Communication, policy, experience, training, metrics. Those are all great things, but they have grown at the expense of engineers.

IT is now a joke

Wow, what Kool Aid are these posters drinking? QCOM IT has been a shambles since about 2008. Nothing they rolled out ever worked properly, support was nonexistent, time sensitive tickets were ignored for months, and they even stopped refreshing hardware. Basically if they stopped coming into work, nobody would notice. As a shareholder, I'm glad to see management finally doing something here.

Mary CIO playbook:. Come into company. Spend major dollars hiring management consulting firms. Roll out a catchy marketing phrase for IT. Erode all it's meaning be executing the rest of the consultants plan with layoffs. Do that multiple times. Build an organization in India at 1/3 the cost and 1/3 the effectiveness.

So simple and repeatable she shouldn't need to hire consultants at her next company.

Please dont blame Mary.

She is doing what her masters gd and sm are asking her to do

In this regard she has been doing an awesome job

I guess she would leave Qualcomm in 2020 with a big hefty package but would leave behind a utterly destroyed IT. Rip

I've seen two things in the last year. My laptop is slow as F*CK and my work and patience suffers as I fight the blasted thing.

Relax everyone, layoffs are over. Going forward, anyone leaving in SD will be backfilled in SD. Only problem with that plan is the reputational harm IT has taken. What serious talent comes to work for an organization that just went through multiple rounds of layoffs? Candidate quality will be very low and be used as an excuse to backfill in India.

I am a QC old-timer and have not seen IT that bad. Laptops are a mess because of the stuff they keep on pushing and support is craaaap.

Nothing related to IT is working right

MG is executing on what she was hired to do - cut costs in all possible ways . She is a ‘top performer’ at that. She doesn’t care on what that that does to overall workforce, talent retention or long term business impact. She will leave in 2020 having done what she was hired to do.

You cant blame.the CIO? Im sorry but you are incorrect there Mary came with promises and suggested only a slight performance drop. She has delivered huge performance drops in every category except UX and that is because there was no UX team in IT before she came onboard. Her GD and SM s--- at everything they attempt.

Expect less with less. MG can't afford talents, service if she doesn't get budget. It's Qcom's executives choice to bring her onboard and get their plan executed through her. Listen RW. Keep your question ready to ask MG.

Answer reveal the facts and real scene:- )

Qcom CIO is a real CIO. It's a different story that Qcom IT is not the best IT as so qcom - no longer a best place to work for ! So why cricize CIO ? Why not CFO and CEO ?

Anyone can be a hero when budgets are growing. Anyone can be the villain when budgets are reducing. The real villain is one more rung up the ladder. MG is just a puppet.

You need to hire me as CIO. And I am not even Qualcomm employee. :)

Any support group to have so many people shows financial mismanagement to begin with. Having a top IT department is not the most important business objective unfortunately. Bringing growth and revenue is. Just ask Hock Tan what percentage of employees are in IT and their spend as a % of revenue. We could be 3 to 4x still.

Agreed. Qcom's not good at many things, but IT department was the best. Things got resolved fast.

Thread regarding Qualcomm Inc. layoffs

Can We Have a REAL CIO?

15 replies (most recent on top)

Post a reply