Do you this book? well now they can add the Refinitiv chapter.. TR never cared about their customers. Remember when they launched Eikon and pushed the c-appy product to all they key customers? They spent more than 1 Billion dollars when other small companies had better software from a fraction of that cost.
If you read the story of Lord David Thomson you will find that he didn't care about his first child, Do you really think he care about his employees? The lucky people are the ones leaving because when this boat sinks you will see the rats jumping.