I'm in sales. Customers tell me (actually they yell at me) that support is so horrible. I know I'm targeted, I just can't sell a dead product. Do we even have serious development? Do developers even exist at Sungard AS? Customers ask about APIs and I got nothing to point them to. The AWS cloud offering is a joke. I got nothing stable to show customers.
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Don't see it. Why would they want to take on all that debt. But I hope you are right. Might be a great thing
When? Provide a date. By end of year? Q1?
IBM to buy the DR business at dirt cheap $$
Of course support s---s .... they’ve gone to a ticketed support system which customers absolutely hate ... but upper management is so gung ho about a global support model they really don’t care about customer feedback - or internal feedback for that matter
or maybe somebody lifted it from that old post to turn it into something new. The strange thing is, the sales people I’m in touch with have basically expressed the same thing. Then again, this dire situation won’t go away as the company struggles. Although it won’t matter much to me because I got an offer for a better job. Hope everyone else will get something positive too.
This is a verbatim post from a year ago (original post ID: @PpX0zLi-nkla)
Sorry OP it looks like you did a copy/paste from a year ago. Old news is no news.
More please!
Smoke and mirrors until it's all gone AS Anon. Just wait until November. If you thought the sale of Sweden was big, just wait until you see what's next on the block. Move on. Get out now if you can.
I feel for you, I understand completely. Time to move on.