from loyal customers. Does Henshall see this?
I walked away from CWC. Buggy, poor architecture, obviously lacking change control, connectors lack HA. I was using the NGaaS, only VDA;s were in my control. After 1000+ms of latency and the connector update pushed around 1045AM causing a complete outage for my users I was done. Good in theory, but it's not very polished. The support team in ATL is excellent, however much is out of their control. Connector update controls need to be implemented immediately as it is the proxy for everything. A user down the hall from the VDA has their ICA session bounced around the east coast (I counted about 11 hops at one point) resulting in horrific latency and with the connector reboot, I just couldn't continue down that road anymore. Perhaps in another year it'll be ready for prime time.
https://discussions.citrix.com/topic/397897-cloud-connector-updates-during-production-hours/