Please can anyone advise in a bit more detail which teams/offices/products got hit Monday 16th in particular? in particular in the International HQ at Hungerford, UK or India Hyderabad.
I would look around and try and find out but keeping my head down...
A customer (yes, they just about exist!) let me know they could not get a response to a sales query last week, have sales been hit by any chance? it must be inconvenient for the customer wanting to spend their $ with us and frustrating that they cannot get a response.