The newbies don't realize that associates used to be able to buy ADP stock through the 401(k) program and that was taken away several years ago so that only those who received a share or two from their 5 or 10 year anniversaries had the ability to vote. Oh, they stopped that 'gift' as well. ADP stock has more than doubled in the last five years and it is not the employees who are benefiting from this. If you want to see who is making $ then search for ADP stock exercised on the internet. It is public information.
ADP used to revere their consultants and reward them in MANY ways because they were the individuals who were keeping their clients from leaving the company and moving to our competitors. Ultimate was started by ex-ADPers who knew our weaknesses and they're making a fortune with the help of hundreds of people who used to work for ADP. People want to be appreciated and Ultimate knows how to do that.
It is no secret that the El Paso and Maitland offices were opened to hire people at lower pay in order to replace the tenured employees. If you work in one of those locations and are unhappy about this news then get your resume together and move on.
ADP needs to recognize that there are too many overpaid managers and not enough (correctly paid/appreciated) customer service agents. Who wants to see Carlos make a visit to your office and see him take a call or two? I do!