It took ADP management 18 months to figure out that cheap labor couldn't do the jobs that experienced and dedicated associates were doing? Unbelievable incompetence! They should have known this in advance. That is what they are paid their high salaries for. To know their company inside and out so that they can navigate their company properly to successful ventures. Instead, it is a disaster and will end up costing the company more than they saved in labor costs.
Posted by @SxVgsWF-Vdnu. Well said.