A long time ago, DeVry showed that ALL decisions made upheld profit first (only). Education was always secondary. As enrollments declined and profit diminished, ANY quality associated with education diminished as well.
The first step was to reduce classes from 15 weeks down to 8. The DeVry population, characterized by remedial needs, had enough trouble acquiring skills in 15 weeks. But, it was more profitable to add sessions and condense timelines--quality was not a consideration. And enrollments rose because the promise was for a fast, easy degree with a great job waiting...
They hybridized classes. But there was NO MEANING or content in discussion forums, and faculty could not teach meaningfully in an online environment. Again, predominantly remedial populations do not cope well with written instructions, rules, policies, procedures, time management, and the acquisition of any real skills was constrained. The courses were ladled with assignments enough--usually something due for grade each week. But time-to-task for students to produce and faculty to guide or assess work, as well as a meaningful learning environment in which a true exchange of ideas and elevated discussion occurred were not possible. No quality. No time. The best students could not achieve any real depth of understanding; the worst students could not achieve anything. All "lawyered" their way through when pressed.
As one forum participant commented: the predatory student seeks a short-term fiduciary goal--living expenses, VA funds and performs minimally--just enough to ensure continued funding. Nearly all students seek a "convenient" credential--no education required or sought.
With declining enrollments came an even wider net of recruitment of an even lower-skilled population. And meeting after meeting focused on "persistence"--getting a predatory student population, often rough, often remedial, unskilled, with an array of social, personal, sometimes emotional challenges through to graduation.
The few, very bright students were often lost in this mix, folding into the generally unfulfilling, ethically troubling job of working in an institutionally predatory environment. Faculty were beaten down by hatchet-men managers, who protect students as dollars; and by students who, in the absence of skill, invoke other pressures--complaints, unjust and untrue end-course evaluations (which don't matter, but do matter--as suits management), lawyer tactics, unpleasantness, anger, sadness, appeals to pity, tears, recriminations...
When I believed we were working to build values and educate students, I was on board. But, as the reality sunk in, that DeVry was a business first (only), and that education was nothing more than lip service, I left. I am not independently wealthy, so it's a struggle. But, I cannot regret the decision, and was able to make it.
Best wishes to those who remain, who understand the moral tensions in which they must work, but who must also have jobs to pay bills and mortgages. I don't fault you. I empathize with you.