Saber Metrics and Decision Makers who have no clue about the Business is going to haunt the company and it's position.
The Sales Business Model over Service of the Customers that keep the lights on will fail when they mathematically run out of people to sell to because the prospects are all disgruntle former customers.
But the CEO that brought this mindset about and how he had to resign will be his legacy and the compromising position he left the company in.