we are in desperate need of infrastructure upgrades if we are to stay competitive in the field...
our systems are painfully slow, outdated and completely inefficient... it takes us way too long to do the most simple tasks due to this... even opening new accounts takes forever, when it should be a very quick process...
other banks are passing us by because they were smart enough to upgrade their systems in time... the more we wait with ours, the further ahead they'll get...