Here are the bottom lines for DeVry:
DeVry is not a university or college, it is a for-profit corporation designed to enrich its owners and managers by delivering a service.
DeVry does not have students, it has customers.
DeVry’s service is substandard and overpriced, which has caught the attention of current and potential customers as well as hiring managers in industry.
Learning is not necessary for service delivery and continued operations, all that is necessary is for (a) customers to type some characters on documents and submit them, (b) customers to participate at a bare minimum level at other activities, and (c) employees to be pressured to change grades as necessary to retain unskilled customers.
DeVry is the definition of a socialist organization, almost entirely dependent on the federal government for its existence. It is capitalist only to the extent that it extracts private profit from a public resource, e.g. student loans and grants, and imposes external costs on society, e.g. the production of functionally illiterate people incapable of critical thinking.
The game at DeVry is to keep employees and customers confused and unaware of these realities through doublespeak, lies, and obfuscation. The lies have resulted in large fines but awareness of the real nature of DeVry’s services is growing, thus layoffs and a shrinking customer base.
Customer retention equals cash flow, which drives the need to change grades to keep funds flowing. Grades are related to cash flow, not customer performance.
Employees at DeVry are considered only a variable cost and are not viewed as human beings. The company manages through P&L statements and uses bullying and fear to intimidate employees.
DeVry is a morally bankrupt company with inept managers. Incompetence extends to all management levels.
These factors are causing the company to collapse from within, regardless of the efforts of employees who want to treat customers decently.