Online education could be great, but not as it is currently approached. The pressure to "persist" students is a central problem. The student-professor (instructor/facilitator) void is also a problem--even keenly committed faculty have difficulty filling it. Course design/shell content ensuring basic order often simultaneously ensures superficial, mediocre outcomes for the best and brightest. Online education needs its own pedagogical paradigm. Professors need control of these classes. The institution needs to accept failure rates and stop flooding courses with those ill-equipped to survive them. Students who come out of on-site classes, by the way, where deeper personal/professional relationships and hand-holding are possible and encouraged, are often the weakest performers in online environments. Too many students without basic skills are admitted, and too many professors have felt their pain, their hopelessness, their multi-generational disenfranchisement, and have passed them along, hoping somehow, that a higher moral right was being achieved. Education everywhere has been watered down, professors everywhere have lost authority in their classrooms, and students everywhere are paying more for and receiving less from their education.
Bumped from @Q0LC5eq-3qtp for excellent commentary on online education.