We have been through a lot. I've seen more use of partners and contractors for cases. We don't backfill positions of those who have quit on their own. Click never works properly. Dispatch is set up to fail. Customers are increasingly specific in their 3am timetables for service. Entire states have one single CE assigned to them. Raises and bonuses are rare or nonexistent. We got hit hard on the last round of layoffs and most of my team is fearful of being laid off so much so that there is beginning to be squabbles between coworkers over repairs to appear being busy and hopefully safe when Meg chops another batch of us. Are you seeing the same things across the country? I think we are going to take a major hit this next round of layoffs.
6 replies (most recent on top)
Lets face it, when Chris M. who ran the FSM/ Click mobile project was wacked on June 19, there was no doubt on the direction of services. Chris was the go to person and did so much.... wack! Now Ken B. will try to suppress the mounting discontent.
6 Break / Fix CE' s pre notified in the Midwest today. No expalination given by management.
HPE Next is simply creating a holdingcompany of sorts. Maybe 500 employees selling branded appliances with foxconn, inventec, wistron designs, etc... This is why spinmergering is their big thing.
Same atmosphere in the east geo. Morale is below sewer level. First level managers are mostly powerless. Their managers won't do anything to rock the boat. ClickMobile/Salesfarce has caused nothing but problems. Parts issues top our list. Company is a mess, yet our "VP's" won't listen or make the necessary changes. Sad, very sad.
HPE has product quality problems. When I pay $15 to $20K for a server, I expect hardware failures to be few and far between. When I purchase 40 new servers I don't expect 21 of them to be DOA straight from manufacturing. When I call for service, I don't want to be on hold for 45 minutes only to be transferred to a person that can't speak English. My CE for 20 years was laid off and the flunky contractors that HPE sends out here don't know my hardware and my business like the back of their hands. Like the products, the service is becoming more and more mediocre. The CIO provided a healthy budget with a directive to buy the best and I have failed her.
I see people around me really upset. Have lost employee morale. Not at all a right place to work. Everyone i am seeing is now fearful and wants to quit the company by making alternative arrangement ASAP.
All the talented workers are already been fired in previous batches, no appropriate knowledge transfers happening.
from 350k, we have reduced to 45k. No doubt - in next few years - Employee strength might be not more than 1k or 2k globally.
Customers are indirectly affected with frequent lay offs.