Come and join us. No layoffs. If you are in a security business, you know what I am talking about.
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You will make $14 hourly with rotating shifts while your counterparts at Citigroup will make $90K, BTW you will end up doind their job, and you have no protections at G4S. Consider yourself warned
"Tampa Citi Bank Contract- Stay Away If You Are Seeking a Professional Career"
Terrible work/life balance. Hours varied all of the time (would work day-shift and then swith to overnights; even within the same week).
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Poor management. Constant staffing issues, schedules changed throughout the week, fired people who put in their 2 week notice without replacement.
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Treats you as numbers; not individuals.
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There is a 3 week training period for Citi RCC positions. After, … Show More
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Senior management needs to do a better job in supervising the contract, supervisors, and addressing issues. Hire quality people, with better compensation for the RCC operator job function, due to such a large turnover. Let them know what shift they will be working before they agree. Stick up for your employees; if the client has a complaint about an individual, work on coaching/ 1-on-1 sessions to see if the issue can resolve that way, rather than firing/ letting someone go right away. We have to pick up the hours if someone is let go, and do not feel that our job is secure.