Thread regarding Cabela's Inc. layoffs

Our customer experience is lower than ever

Cabela's has always been a little more expensive than others, the difference was the customers were "willing" to spend the extra money because they could come into our stores and talk to people who actually used the products and could explain the pro's and con's of them. Unfortunately we (cabela's) have become nothing more than a "Big Box" retailer and have few people left who have the time or the ability to actually help the customer (most times you can only point and grunt for the customer), we're lucky if there is an Outfitter in each department (most times not). On most days our store runs on a "skeleton" crew, we have a hard time finding people to apply (or make it past the drug test) stay more than a month or two or get caught stealing - then of course there's Corp. that do stupid things like pay out hiring bonuses before the Holiday's are over so as soon as they receive their bonus they quit (wonder if they're dumb enough to do that two years in a row)

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| 1493 views | | 1 reply (September 6, 2017) | Reply
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I was in a store this weekend. One outfitter was covering Bargain Cave, Marine and fly fishing...lots of frustrated customers...heads swiveling...looking for someone to assist them.

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