The biggest thought missing from this thread is the consumer. The consumer, and businesses alike, are the main reason for the retail bubble bursting, as they now have specific prerequisites:
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They require the highest quality, based on perception, at the lowest cost.
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They are willing to wait for the above, as opposed to going into a store to get it "now".
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They don't want to actually go into a store to acquire their goods. They want high quality products at low prices, and they want it to come to their doors, giving them more time to spend on other activities.
Considering this, other than satisfying the consumer (Staples' delivery, contract & commercial, and enterprise services), retail can't accommodate their needs. Why? Because, brick and mortar stores and the costs associated with them, including property costs and human resources (employees - people) drive the price of goods up, setting up retail stores to automatically lose to the competition that can accommodate consumer demands (on-line marketplaces).