If they do intend to attempt to "save" retail they need to increase morale, Stores are literally dumpster fires right now. Comps are down due to changing shopping trends, but more so because there's no staff in stores. You can't run a store with 3 or 4 people and provide good service as well as have effective operations.
The daily struggle to make ends meet while listening to DMs, RVPs and corporate scream and criticize about not hitting the metric of the month is taking a deep toll on store employees.
This is so true, @OmWZfCH-8les. Staples is a shadow of its former self, and working here has reached a new low point. Somehow, though, I think they'll find a way to make it even worse.