To be painfully honest, I dont see that there are any safe areas at this point. I don't want to believe this myself, not of the company I've devoted my best working years to, but what I'm hearing from reputable sources is that Aflac wants to get back to basics, and that's insurance. Everything else, IT, customer service, hr, benefits, payroll, group, etc are all targets for potential onshore/offshore outsourcing.
Agreed, @Ox2SbQP-9mlx. Everything that has been going on is pointing to this being inevitable. It's time to brace for impact...